Fathom

Fathom is an AI meeting assistant built by Fathom Video and founded by Richard White (CEO) in San Francisco, a Y Combinator W21 company that is one of a small number of tools Zoom has invested in directly via the Zoom Apps Fund. The platform is the number one AI notetaker on G2 with 6,769 reviews at 5.0 stars as of May 2026, ranked number 69 on G2's 2026 Best Global Software Companies list, HubSpot's 2025 Most Used App of the Year, and generating over $25 million in ARR. Fathom records, transcribes, and summarises meetings across Zoom, Google Meet, Microsoft Teams, and Webex, delivering AI-generated notes and action items within approximately 30 seconds of a meeting ending. Pricing has four tiers verified live as of May 6, 2026: Free at $0 per user per month with unlimited recordings and transcriptions plus the first 5 advanced AI calls per month capped; Premium at $16 per user per month billed annually ($20 monthly) with unlimited advanced AI summaries, 15+ summary templates including BANT and Sandler, AI action items, AI follow-up email drafts, and a conversational meeting assistant; Team at $15 per user per month billed annually ($19 monthly, 2-user minimum) adding global search across shared calls, shared playlists and highlights, collaboration features, customised transcription vocabulary, and SSO; Business at $25 per user per month billed annually ($34 monthly, 2-user minimum) adding CRM field sync, Deal View for revenue teams, coaching metrics, AI scorecards, and custom data retention policies. Bot-free recording is available as a beta feature on Mac as of May 6, 2026; standard operation uses a visible bot named by default for the user. Claude and ChatGPT integrations are live as of the most recent launch. Setup takes approximately 5 minutes from account creation to first meeting capture by connecting a calendar. Fathom is fully autonomous on note generation: the bot automatically joins calendar meetings, transcribes, and generates summaries with no user action required after initial setup. Integration ecosystem covers Salesforce, HubSpot, Slack, Asana, Zapier, Make, Claude, ChatGPT, public API, and MCP on Business tier. Security: SOC 2 Type 2 compliant, GDPR compliant, end-to-end encryption, no model training on user data. Limits: free tier caps advanced AI features at 5 calls per month; CRM field sync and Deal View require Business tier; bot-free mode is Mac-only beta as of May 2026 meaning most users still see a visible bot; CRM sync capped at 3 users per domain on Free and Premium tiers; no HIPAA compliance. TCO at Premium is $192 per year per user; at Business for a 10-person team is $3,000 per year billed annually.