Transparency
Public
Contract
Monthly or Annual
Data training
Not Trained
Autonomy
Human Optional
Capabilities
conversation-intelligenceworkflow-builderautonomousmultilingual
Pros & Limitations
Editorial assessmentPros
- ✓Bot-free architecture means no visible participant ever joins meetings, a significant differentiator for client-facing sales calls, regulated industries, and confidential conversations where vendor bots create trust friction or compliance issues
- ✓Captures both audio and on-screen content through smart screenshots where every other major meeting AI (Fathom, Fireflies, Granola, Otter.ai) captures audio only, critical for design reviews, product demos, and slide-driven presentations where screen context changes meaning
- ✓Shadow 2.0 auto-execute Skills run post-meeting actions (PDF creation, slide generation, CRM updates, follow-up emails, scheduling) automatically with no manual button press, putting Shadow among the few meeting tools in the autonomous-action-taking category rather than just transcription
Limitations
- ⚠Mac-only with no Windows or mobile support: this excludes Windows-heavy organisations and mobile-first users and is the single most-cited gap in public user feedback; teams with mixed Mac and Windows environments cannot standardize on Shadow
- ⚠No first-party SOC 2 certification and no public security or trust page: procurement teams requiring vendor-confirmed SOC 2 should use Fathom (SOC 2 Type II) or Fireflies (SOC 2 Type II) instead; Shadow's privacy posture relies on local on-device transcription plus OpenAI Enterprise Policy for AI features
- ⚠Integration depth is Zapier-dependent rather than native: connecting Shadow outputs to Salesforce, HubSpot, Notion, or Linear requires a separate Zapier subscription and webhook configuration, adding cost and setup complexity versus competitors with direct native integrations
Technical Details
Deployment
desktop-appapi
Model architectureOpenAI GPT models via API for AI features (summaries, Skills, Chat); on-device speech recognition for transcription so audio never leaves the Mac
Avg setup time5 minutes
Autonomous rateHigh: Shadow 2.0 Skills auto-execute post-meeting tasks (PDF generation, slide creation, CRM updates, follow-up email drafts, scheduling) automatically the moment a meeting ends without requiring a manual trigger; users configure Skills in advance and the agent runs them autonomously when the closing audio cue is detected; Autopilot mode also handles automatic meeting detection and capture without user intervention
Integrations
ZoomGoogle MeetMicrosoft TeamsWebexSlackDiscordNotionObsidianZapierLinearcustom webhooks
Similar agents
Industries
SaaSB2BStartupsSMBEnterpriseAgencies
Leave a review
Never displayed publicly.
Agent Stacks
See workflow stacks that feature Shadow.
Related Content
Is this your tool?
Claim this listing to update your details and get a Verified badge.
Claim listing →