ByHeather MacAvelia·Last verified Jun 18, 2026

Otter.ai

Name: Otter.ai
Price: 8.33 USD
Author: Otter.ai

★4.7/ 5

by Otter.ai

MCPIndependently Reviewed

Visit otter.ai →

AI meeting agent with OtterPilot, Sales Agent, SDR Agent, and Recruiting Agent. 496 G2 reviews at 4.4. 1B+ meetings processed. MCP Server. SOC 2 Type II + HIPAA. Free; Pro $8.33/user/mo.

From

$8.33

freemium ↗

GitHub

—

Stars

4.4 / 5

496 reviews ↗

MCP

⚡ Yes

Compatible

Otter.ai is the leading AI meeting agent for transcription, summarization, and post-meeting workflow automation, processing over 1 billion meetings with 25M+ users globally. Founded in 2016 by Sam Liang, the platform broke $100M ARR in March 2025 (announced on CNBC with Jim Cramer). Otter operates multiple named agents: OtterPilot auto-joins Zoom, Microsoft Teams, and Google Meet meetings to generate real-time transcriptions and summaries without user intervention. Otter Sales Agent automatically pushes sales insights and call notes to Salesforce, HubSpot, and Microsoft Dynamics. SDR Agent and Recruiting Agent handle specialized workflow automation for sales development and talent acquisition. AI Chat queries across all meetings enable natural language retrieval of institutional knowledge ("what did we decide about the Q4 launch?"). AI meeting workflows generate action items and follow-ups without manual input. Otter integrates with 20+ platforms across video conferencing (Zoom, Google Meet, Microsoft Teams), CRM (Salesforce, HubSpot, Microsoft Dynamics), project management (Asana, ClickUp, JIRA, Airtable), storage (Amazon S3, OneDrive, Dropbox), collaboration (Slack, Notion), calendar (Outlook), dialers (JustCall), and automation (Zapier). An official Otter MCP Server is available on the free tier, enabling Claude, ChatGPT, and custom AI agents to query meeting transcripts programmatically. Otter API and Webhooks are available on Enterprise. The platform supports 30+ languages and offers desktop apps (Windows, Mac), mobile apps (iOS, Android), and Chrome extension. Pricing is fully public with a generous free tier. Basic (Free) includes 300 monthly transcription minutes, AI Chat (20 queries/user), AI meeting workflows, MCP Server, live transcription, speaker identification, and multi-language support. Pro ($8.33/user/month annual, 51% savings) adds 1,200 in-app recording minutes, advanced AI workflows, Salesforce/HubSpot/Zapier integration (1 user), video call summaries, custom vocabulary, and advanced meeting templates. Business ($19.99/user/month annual) adds unlimited recording, AI Chat (200 queries/user), Salesforce/HubSpot (5 users), AI Chat with Salesforce, OtterPilot for sales teams, and admin controls. Enterprise (custom) adds unlimited CRM users, Otter API and Webhooks, and centralized customer calls. Otter is purpose-built for meeting workflow automation and does not cover general-purpose research, coding, or document creation. For AI research with academic paper databases, Elicit ($49/month) and Consensus ($10/month) provide specialized workflows. For revenue intelligence with deal coaching, win/loss analysis, and call scoring, Gong and Clari Copilot offer deeper sales analytics than Otter Sales Agent. For meeting transcription without a bot joining the call, Fellow and Fireflies provide alternative approaches. ChatGPT ($20/month) and Claude ($17/month) handle broader AI tasks but lack native meeting integration. The free tier exhausts at 300 minutes (approximately 5 hours), pushing daily meeting users to Pro within the first week. As of Q2 2026, Otter broke $100M ARR (CNBC, March 2025) and has processed over 1 billion meetings. BBC (May 2026) profiled CEO Sam Liang on how AI captures everything. Fast Company (April 2026) covered Otter AI agents mining meetings for institutional knowledge. TechCrunch (April 2026) reported on cross-enterprise tool search. G2 shows 496 reviews at 4.4/5 under the AI Meeting Assistants category. Security certifications confirmed include SOC 2 Type II (January 2023, reaffirmed), HIPAA (July 2025, Enterprise plan with BAA), GDPR, and FERPA for education customers. Otter uses de-identified user data to train its proprietary models (automatic, no manual review, encrypted training data). The company is headquartered in Mountain View, California.

Pricing

freemium · $8.33

View pricing ↗

Segment

b2b

Setup

easy

Verified

Jun 18, 2026

Transparency

Public

Contract

Monthly or Annual

Data training

Trained

Autonomy

Human Optional

Capabilities

deep-researchdata-analysisreportingcitations

Pros & Limitations

Editorial assessment

Pros

✓OtterPilot auto-joins meetings across Zoom, Google Meet, and Microsoft Teams without user intervention, generating real-time transcriptions, summaries, and action items: the autonomous join and post-meeting workflow automation eliminates the manual burden of note-taking and CRM updates for every meeting.
✓Four named agents (OtterPilot, Sales Agent, SDR Agent, Recruiting Agent) cover specialized workflow automation: Otter Sales Agent pushes insights to Salesforce, HubSpot, and Microsoft Dynamics automatically, while SDR and Recruiting Agents handle domain-specific meeting workflows that generic transcription tools do not offer.
✓Free tier with MCP Server access, 300 monthly minutes, and AI Chat is the most generous entry point among meeting AI tools: competitors like Fireflies and Read.ai offer less free functionality, and the MCP Server on the free tier enables Claude, ChatGPT, and custom agents to query meeting data programmatically at zero cost.

Limitations

⚠Free tier limited to 300 monthly minutes exhausts within the first week for anyone with daily meetings: power users are pushed to Pro ($8.33/user/month) quickly, and the 20-query limit on AI Chat per user constrains institutional knowledge retrieval on the free plan.
⚠Otter trains proprietary models on de-identified user data with no opt-out mentioned: the privacy policy confirms automatic training using encrypted, de-identified data, which regulated industries and privacy-conscious organizations should evaluate carefully despite SOC 2 Type II and HIPAA compliance.
⚠Less depth on conversation intelligence than dedicated revenue tools: for deal coaching, win/loss analysis, call scoring, and pipeline forecasting, Gong and Clari Copilot offer materially deeper analytics than Otter Sales Agent, which focuses on CRM sync and meeting summaries rather than full revenue intelligence.

Technical Details

Deployment

webmobileapi

Model architectureProprietary

Avg setup time< 5 minutes (sign up free, install browser extension or mobile app, connect calendar, OtterPilot auto-joins next meeting)

Autonomous rateOtterPilot auto-joins Zoom, Google Meet, and Microsoft Teams meetings without user intervention and generates transcriptions, summaries, and action items autonomously. Otter Sales Agent automatically pushes sales insights and call notes to Salesforce, HubSpot, and Microsoft Dynamics. SDR Agent and Recruiting Agent handle specialized workflow automation for sales development and talent acquisition. AI meeting workflows generate follow-ups and action items without manual input. Users review outputs before sharing or syncing.

MCP compatibleYes

Integrations

ZoomGoogle MeetMicrosoft TeamsSalesforceHubSpotMicrosoft DynamicsSlackNotionAsanaClickUpJIRAAirtableAmazon S3OneDriveMicrosoft OutlookJustCallZapierMCP ServerChrome Extension

Security

SOC 2 Type IIHIPAAGDPR