AI Agent Index
ByHeather MacAvelia·Last verified May 16, 2026
FeaturedSponsored placement. Editorial score is independent.

Fast-moving SMB sales teams and pipeline management

Editorial
4.1
/ 5
Close CRM logo

Close CRM

4.1/ 5

by Close

FeaturedMCP✓ Verified Review
Visit close.com

Inside-sales CRM with built-in calling, SMS, email, and Chloe AI sales agent. Solo $9; Essentials $35; Growth $99; Scale $139 per seat/mo annual.

From

$9

subscription

GitHub

Stars

G2

4.7 / 5

982 reviews ↗

MCP

⚡ Yes

Compatible

Close is the inside-sales CRM purpose-built for high-velocity sales teams that need calling, SMS, email, and pipeline management in a single tool, without the enterprise complexity of Salesforce or the marketing-first focus of HubSpot. Founded in 2013, Close has grown into a defining brand for SMB and mid-market inside sales teams, with particular strength in B2B startups, SaaS companies, and remote-first sales orgs that prioritize simple, fast workflows over deep customizability. Pricing is transparent and tiered per seat. Solo at $9/month is for individual founders and freelancers, limited to 1 user and 10,000 leads with no automated workflows. Essentials at $35/seat/month covers small teams with unlimited contacts, multiple pipelines, advanced filters, built-in forms, email, calling, SMS, centralized inbox, and Chloe AI included free in beta. Growth at $99/seat/month adds automated workflows, Power Dialer, AI Email Assistant, and custom activities. Scale at $139/seat/month adds advanced security, custom permissions, and dedicated CSM. Monthly billing adds approximately 25%. All tiers include built-in calling. Close's differentiation versus Salesforce and HubSpot is its inside-sales-first design with native communications. Rather than treating phone, email, and SMS as separate integrations, Close includes them natively with one-click dialer, automated email sequences, SMS conversation threading, and unified activity history. Sales reps regularly make 50-100 calls per day in Close without context switching between tools. Chloe AI, in beta as of 2025, is Close's AI sales teammate built directly into the platform. She handles inbound lead calls end-to-end: answering instantly, qualifying leads, booking meetings, and updating CRM automatically. Beta access is limited and English-only. The platform integrates with Mailchimp, Zapier, Slack, Google Workspace, Microsoft 365, and 50+ other tools. Close has raised $40M+ and is profitable, prioritizing sustainable growth. SOC 2 Type II and GDPR compliant.

Pricing

subscription · $9

View pricing ↗

Segment

smb

Setup

easy

Verified

May 16, 2026

Transparency

Public

Contract

Monthly or Annual

Data training

Trained

Autonomy

Human Optional

Capabilities

outbound-automationconversation-intelligenceemail-optimisationcrm-syncpipeline-management

Pros & Limitations

Editorial assessment

Pros

  • Most accessible entry pricing in the inside-sales CRM category: Solo at $9/month is unique to Close and lets individual sales reps and founders use the platform without the seat-minimum commitments that HubSpot and Pipedrive require
  • Best-in-class built-in calling and SMS: one-click dialer, SMS conversation threading, and unified activity history are native to Close rather than requiring third-party integrations, which dramatically improves inside sales rep productivity vs HubSpot or Salesforce
  • Chloe AI included free in beta: handles inbound lead calls autonomously, qualifying prospects and booking meetings so reps focus on closing rather than initial qualification

Limitations

  • Less depth on enterprise sales workflows than Salesforce: Close is purpose-built for inside sales and lacks the territory management, complex deal hierarchies, and multi-product configuration that Salesforce supports for enterprise B2B sales orgs
  • Smaller integration ecosystem than HubSpot or Salesforce: 50+ integrations is solid but materially less than HubSpot's 1,500+ or Salesforce's 3,000+ AppExchange apps, which can be a procurement consideration for teams needing niche tool connections
  • Per-seat pricing scales linearly without volume discounts: large inside sales teams at Scale ($139/seat/month) approach Salesforce Enterprise pricing levels, narrowing the cost advantage Close offers at smaller team sizes

Technical Details

Deployment
webapimobile
Model architectureProprietary
Avg setup time< 2 hours (sign up, import contacts, configure first sequence, place first call from CRM)
Autonomous rateChloe AI handles inbound lead calls autonomously end-to-end: answering, qualifying, booking meetings, and updating CRM without per-call rep involvement. Email sequences run autonomously once configured. Human reps focus on closing deals that Chloe has qualified and booked.
MCP compatibleYes
Integrations
CalendlyGmailHubSpotMicrosoft OutlookSlackStripeZapierZoom
Security
SOC 2 Type IIGDPR

Similar agents

Rating

4.1/ 5

Editorial score

How we score this →

Score breakdown

AutCap 3 · IntDepth 4 · PriceTrans 5 · IndEvid 5 · SetupAcc 5 = 4.1

Industries

SMBSaaSB2BStartups

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