Salesforce Sales Cloud

Sales Cloud is Salesforce's CRM for sales teams, covering lead, account, contact and opportunity management, forecasting, quoting and pipeline analytics, with AI agents working across the deal cycle. Salesforce calls it the number one CRM and says it has been named a Leader in Gartner's Magic Quadrant for CRM Sales Platforms for 20 years in a row. Its outbound agent, Hunter, is given a goal and prospects, advances deals and works toward closing in the background, and Momentum supplies the deal context agents and sellers act on. Sellers can work with the agents inside Salesforce, in Slack or in other AI interfaces. It suits sales organizations that want to grow from a small-business CRM to a configurable enterprise platform with one vendor. Starter Suite and Pro Suite are all-in-one suites that combine sales, service, marketing and commerce tools. Starter covers lead, account, contact and opportunity management, built-in sales flows and lead routing, AI that syncs emails, events and contacts, and email marketing, with Slack included. Pro adds more customization and automation, quoting and forecasting, and access to AgentExchange. Core is the full Sales Cloud edition, adding advanced pipeline management and forecasting, opportunity scoring, conversation intelligence, API access and Agentforce through the free Salesforce Foundations add-on, along with Slack Business+ and Tableau Next. Advanced adds enhanced security, more AI and data capacity, Sales Programs and Backup and Recover. Max adds the full Agentforce for Sales suite and Agentforce Coworker, Salesforce Spiff for commissions, Sales Planning, Salesforce Maps, Slack Enterprise+ and 2.75 million Flex Credits per org per year. Sales Cloud connects to outside systems through built-in integrations, MuleSoft, integration partners and apps on AgentExchange. Salesforce Hosted MCP Servers became generally available on 29 April 2026 for Enterprise Edition orgs and above, letting outside AI agents reach Salesforce data, flows and Apex actions, and Agentforce has a native MCP client for registering outside MCP servers so its agents can use their tools. Pricing is per user per month, and every edition has a published list price. A Free Suite is listed at $0. Starter Suite is $25/mo, billed monthly or annually. The rest are billed annually: Pro Suite $100, Core $195, Advanced $395 and Max $550. Agentforce for Sales can be added from $125 per user per month, Revenue Intelligence from $220 and Revenue Cloud from $200, and the Premier Success Plan costs 30% of net license fees. Salesforce says AI can be added to Core and above and sends detailed pricing to its sales team. Every edition has a 30-day free trial with no credit card. Sales Cloud is covered by Salesforce's core services compliance documentation, and a separate Government Cloud Plus environment carries FedRAMP authorization. Teams that want CRM and marketing automation on one platform with a free CRM to start can look at HubSpot Sales Hub. Teams that want a pipeline-first CRM that is quick to set up can look at Pipedrive AI. Teams that want their CRM in the same workspace as project, service and operations work can look at monday CRM. Current state Q4 2026: Salesforce has replaced its Enterprise, Unlimited and Agentforce 1 Sales editions on the pricing page with Core, Advanced and Max, and introduced Hunter as its outbound sales agent. G2 now lists the product as Agentforce Sales (formerly Salesforce Sales Cloud), with 27,563 reviews at 4.4 out of 5.