Salesloft Conversation Intelligence

Salesloft Conversation Intelligence records, transcribes and analyzes sales calls, and pushes what it finds into the workflows where deals are worked rather than leaving it in a library for later review. The product began as Wingman, was acquired by Clari in 2022 and sold as Clari Copilot, and was relaunched as Salesloft Conversation Intelligence on July 14, 2026, combined with Salesloft's own Conversations product, so the two call products that ran side by side after the December 3, 2025 merger are now one. Salesloft then unified the merged company under one brand on September 2, 2026. Battlecards surface in real time on every call, so a rep gets guidance while an objection is live rather than in a review afterwards. Coachable moments become tasks in rep workflows, which moves coaching out of a weekly meeting and into the flow of the deal. After a call, AI summaries, follow-up emails and automated CRM updates remove post-call admin, and action items push into seller workflows. Calls are searchable, objections can be tracked across a pipeline, calls can be scored automatically, and the product surfaces stakeholder insights, buying group visibility and sentiment from every conversation. It also looks across won deals for patterns and feeds them back into the playbook. The July 2026 relaunch added AI Trends and Insights across a team's call library, recording of in-person meetings on mobile devices, automatic call scoring grouped by performance tier, and questions asked across many calls at once. Integration depth: the product syncs bidirectionally with Salesforce and HubSpot and works with Google Meet, Microsoft Teams, Zoom, Outreach and Slack, writing call outcomes back to CRM fields rather than relying on reps to log them. It sits in the Salesloft platform alongside Cadence, Deals, Rhythm and Clari Forecast, so conversation data and forecast data share a contract and a data model. The Salesloft MCP Server, launched on April 14, 2026, lets any AI application supporting the Model Context Protocol read live pipeline, deal, account and call data, and the vendor names Claude, ChatGPT and Copilot as examples. On July 9, 2026 Salesloft listed the server natively in Claude's connector directory and extended it to conversation intelligence data, with custom connectors for ChatGPT, Microsoft Copilot and Google Gemini following through the summer. Pricing, in US dollars: Salesloft publishes no rates for this product or for any other in the platform. The pricing page redirects to a Talk to Sales form carrying no tier names, seat prices or package contents. Contracts are annual and there is no free tier, free trial or self-serve signup. What quote-only pricing means for a buyer: a deployment cannot be sized before a sales conversation, because no minimum, seat rate or package definition is published. Coverage also depends on recording discipline, since calls and meetings that are not captured produce no intelligence, and teams whose conversations happen on channels the product does not record get a partial picture. Neither the Privacy Notice nor the separate Platform Privacy Notice, both effective March 22, 2023, states whether customer data is used to train AI models. Salesloft Conversation Intelligence suits mid-market and enterprise B2B sales teams running a defined methodology who want in-call guidance and post-call intelligence attached to the same platform as their engagement and forecasting. Buyers who want conversation intelligence as a standalone purchase, independent of a wider revenue platform, should look at Gong as well. Current state Q4 2026: the product is sold as part of Salesloft following the September 2, 2026 move to a single brand, and it keeps its own login. On September 24, 2026 Salesloft described Conversation Intelligence as a foundational intelligence layer of its Predictive Revenue System, with real-time call signals set to feed planned agentic forecasting and agentic playbooks. Salesloft publishes SOC 2 Type 2, ISO 27001 and ISO 27701, GDPR and CCPA or CPRA compliance, and a Data Processing Addendum incorporating Standard Contractual Clauses. The product page carries Gartner Peer Insights Customers' Choice, Forrester Wave leader and G2 Enterprise Sales Engagement leader placements. The G2 score shown against this listing belongs to the Salesloft platform profile, into which G2 has merged the former Clari profile, rather than to a review corpus for this product on its own.