Orum

Name: Orum
Author: Orum

by Orum

Independently Reviewed

AI-powered parallel dialer and calling performance system for SDR teams. Connects reps to live conversations 5x faster. Custom enterprise pricing, typically $30K-$300K+/year.

From

Custom

custom

GitHub

—

Stars

4.6 / 5

805 reviews ↗

MCP

Compatible

Orum is the AI-powered calling performance system that turns outbound calling into a high-throughput pipeline-generation channel for SDR and BDR teams. Founded with a focus on dial-and-connect efficiency, Orum has grown into a defining brand in the AI parallel dialer category, combining parallel dialing technology with AI-powered conversation intelligence and CRM integration to materially increase the conversation volume per SDR per day. Pricing is enterprise-only with no public self-serve tier. Public benchmarks place Orum deployments in the $30,000-$300,000+ per year range depending on SDR team size, integration scope, and add-on capabilities. The platform requires a minimum of 3 seats and typically charges per-seat for active SDR users with annual contracts. Implementation typically runs 2-6 weeks including discovery, CRM integration (Salesforce, HubSpot, Outreach, Salesloft), phone number provisioning, dialer training, and SDR team rollout. The 2026 State of Sales Development Report based on Orum customer data provides industry-leading benchmarks for SDR productivity. Orum's differentiation versus traditional dialers (RingCentral, Five9), AI conversation intelligence (Gong, Chorus), and broader sales engagement (Outreach, Salesloft) is the parallel dialing combined with AI integration. Rather than positioning around inbound contact center or post-call analysis, Orum is built around the active outbound calling moment: letting one SDR dial multiple numbers simultaneously, navigating IVR systems automatically, detecting voicemail, and routing live conversations to the SDR. This produces 5x more live conversations per SDR-hour than single-line dialing. Orum capabilities include AI parallel dialing (multi-line simultaneous dialing), automated voicemail and IVR handling, live conversation routing, AI conversation intelligence, CRM integration (Salesforce, HubSpot, Outreach, Salesloft), call coaching and analytics, and integration with major sales engagement platforms. International calling across 160+ countries is included. Orum holds SOC 2 Type II, ISO 27001, and GDPR compliance certifications. Not affiliated.

Pricing

custom

Segment

b2b

Setup

easy

Verified

Jun 21, 2026

Transparency

Quote Only

Contract

Annual Only

Data training

Not Disclosed

Autonomy

Human Required

Capabilities

outbound-automationconversation-intelligencecrm-syncpipeline-management

Pros & Limitations

Editorial assessment

Pros

✓Parallel dialing produces materially better SDR productivity: connecting reps to 5x more live conversations per hour than single-line dialing is a step-change improvement that augmentation-only AI tools like Gong or conversation intelligence platforms cannot match.
✓AI integrated into the calling moment is genuinely differentiated: AI handles voicemail detection and IVR navigation automatically, materially reducing the dead-time that traditional dialing forces SDRs to absorb.
✓Strong CRM integration with major sales engagement platforms: Salesforce, HubSpot, Outreach, and Salesloft integrations let Orum slot into existing sales tech stacks without disruption, lower friction than tools requiring stack replacement.

Limitations

⚠Enterprise-only pricing with a minimum 3-seat requirement is inaccessible to SMB and individual reps: Orum deployments at $30K+/year exclude smaller B2B teams and individual SDRs that need lighter-weight dialing tools.
⚠Parallel dialing has compliance considerations: TCPA regulations and state-by-state phone consent rules require careful configuration and monitoring, with regulatory risk that traditional one-at-a-time dialing avoids.
⚠Smaller installed base than Outreach, Salesloft, or Gong: Orum has solid niche positioning but lags broader sales engagement brand recognition, with fewer community resources and reference customers for procurement evaluations.

Technical Details

Deployment

web

Model architectureProprietary

Avg setup time2-6 weeks (sales-led discovery, CRM integration, phone number provisioning, dialer training, SDR team rollout)

Autonomous rateConfigurable: Orum AI handles autonomous voicemail detection, IVR navigation, and live call routing within configured guardrails; SDRs handle all live conversations with prospects

Integrations

SalesforceHubSpotOutreachSalesloftZoomInfoApolloGongGong EngageWebhooks

Security

SOC 2 Type IIISO 27001GDPR