Tines

Tines is an intelligent workflow automation platform co-headquartered in Dublin and Boston. Founded in 2018 by Eoin Hinchy and Thomas Kinsella, both former security engineers at DocuSign and eBay, it started as a purpose-built security orchestration tool. It has since expanded to serve IT, engineering, and operations teams across the enterprise. Tines has raised $272M from Goldman Sachs, SoftBank, Felicis, Accel, Blossom Capital, and CrowdStrike. The company reached a $1.125B valuation following its Series C in 2025. G2 rating: 4.7/5 from 400 reviews. Customers include Coinbase, Databricks, Mars, Reddit, SAP, Canva, Elastic, Dropbox, Intercom, and McKesson. The platform provides three workflow modes within a single environment. Human-led mode handles strategy, judgement calls, and risk assessment. Deterministic mode handles volume, mission-critical compliance, and triage routing. Agentic mode handles flexibility, ambiguity, and safe autonomous actions. In June 2025, Tines launched native AI agents within its workflow platform. Agent building is now promoted as a first-class capability on the homepage. This full-spectrum approach means teams can automate mission-critical workflows without committing entirely to autonomous AI where governance or compliance requires human oversight. The platform shipped 60 product updates in 2025, averaging more than one per week. In February 2026, Tines launched Story Copilot. This natural language workflow builder lets users describe what they want to automate and generates the workflow automatically. It cuts build time from hours to minutes. Workbench serves as a universal AI copilot within the platform for everyday tasks. Cases provides built-in case management for incident tracking and resolution workflows. Pages and Build Apps enable teams to create custom internal applications on top of Tines workflows without separate tooling. MCP (Model Context Protocol) server support launched August 5 2025 and is available on all plans including the free Community Edition. Users build custom remote MCP servers directly on the Tines Storyboard using a templated action. These servers connect to any MCP client including Claude Desktop, Cursor, Cline, and Continue. Tines can also connect to external MCP servers from its AI Agent action. Four access control modes are available. MCP server builds count toward the flow limit on each plan. This makes Tines one of the few workflow platforms where you can both build an MCP server and consume one within the same environment. Pricing has two tiers. Community Edition is free with 1 builder, 3 flows, unlimited viewers, unlimited parallel workflow runs, unlimited integrations, and SSO. Business and Enterprise pricing is custom and requires a demo conversation. Monthly and annual billing are both available. Tines briefly launched a Starter Edition in early 2026 but it is no longer listed on the pricing page as of Q2 2026. Tines is not the right fit for every team. Teams needing transparent published pricing before entering a sales conversation will find Zapier at $16 to $69/month or Make.com at $9 to $16/month more accessible for budget planning. Teams in marketing, sales, or product will find fewer pre-built workflow templates versus n8n or Zapier. The Tines community content library is concentrated in SecOps and ITOps. Teams wanting turn-key hosted AI agent builders without workflow infrastructure should evaluate Lindy or Relay.app instead. Current state Q2 2026: Tines promotes native agent building as a first-class capability alongside its workflow automation core. Customer testimonials on the homepage highlight 50% reduction in time spent per ticket and 30-second process times reduced from 10 to 20 minutes. Solution coverage spans Financial Services, MSSPs, and Federal agencies pursuing zero trust goals. Tines holds SOC 2 Type II, ISO 27001, ISO 42001 (AI management system), GDPR, and CCPA certifications confirmed via the Tines Trust Center. The ISO 42001 certification is the international standard for AI management systems, positioning Tines as one of the few workflow automation platforms with audited AI governance.