Tines

Tines is an intelligent workflow platform from Tines, a company with its European headquarters in Dublin and its US headquarters in Boston, whose founders started building it in 2018 after more than a decade as security operators. This listing covers Tines Stories, the visual, no-code workflow product that security, IT and operations teams use to automate their most important processes. On July 31, 2026 the company also launched Tines 3B, a separate code-first environment where teams across a business build agents, apps and automations under IT and security governance, and Tines Stories continues alongside it. Tines raised a $125M Series C in February 2025 at a $1.125B valuation, and its backers include Accel, Activant, Addition, Blossom, Felicis, Goldman Sachs Alternatives, Index Ventures and SoftBank. Customers named on its Trust Center include Canva, Coinbase, Databricks, Dropbox, Intercom, McKesson, Reddit and Snowflake. Workflows in Tines Stories are called stories and are built on a visual storyboard. The AI Agent action runs an AI agent inside a story with tools attached, Workbench is the in-platform AI assistant, Workbench for Storyboard (formerly Story Copilot) builds, optimizes and explains stories in conversation, Cases provides built-in case management, and Pages puts a form or interface in front of a workflow. Tines Stories works with MCP in both directions. The MCP server is an action template, available on every plan including Community Edition and on self-hosted tenants, that exposes templates, Send to Story workflows and custom tools to MCP clients such as Claude, ChatGPT, Cursor, GitHub Copilot and Windsurf. It offers four access control modes, carries no extra charge and uses no AI credits, and each MCP server with connected tools counts as a flow toward the plan limit. Since December 2025 the AI Agent action can also act as an MCP client, attaching tools from external MCP servers over Streamable HTTP or plain HTTP. Tines is vendor-agnostic and connects to any HTTP API, with documented connections for Slack, Jira, PagerDuty, ServiceNow, Okta, CrowdStrike, Splunk and GitHub among many others. Language models run by default on Tines-hosted infrastructure in AWS Bedrock in the tenant's region, tenant admins can switch to an OpenAI provider, and custom OpenAI-compatible providers can be connected. Dedicated solution pages cover IT, security, public sector, financial services and MSSPs. Tines Stories has three editions. Community Edition is free and includes one team with unlimited viewers, three flows, 25,000 events a month, 50 AI run-time credits a month and SSO. Business Edition starts at 30 flows, 100 users and 1.5M events a day, and Enterprise Edition adds enterprise tenant management and a dedicated cloud tenant. Both paid editions are quote-only and both are available for self-hosting. Cases, AI run-time credits, Tunnels, Tenants, Flows, Teams and Apps are sold as add-ons on the paid editions. A Startup Program offers a heavily discounted, fully featured tenant for small, growing teams and excludes services companies such as managed service providers, consultancies and holding companies. Community Edition is capped at three flows, and an MCP server with connected tools counts as one of them. Team Essentials, Advanced Workflows (including Records, Dashboards and Workflow as API), the Cases add-on and self-hosting all require a paid edition. Workbench on Community Edition is limited to 20 messages a day across the tenant. Tines Stories is best for security, IT and operations teams that want to build, run and govern automated workflows and AI agents across their existing tool stack. Teams that want an open-source workflow tool they can self-host for free should consider n8n. Teams automating marketing, sales and back-office work across thousands of SaaS apps should consider Zapier or Make.com. Teams that want a hosted AI teammate working in chat and email rather than workflow infrastructure should consider Lindy. Current state Q3 2026: Tines lists SOC 2 Type 2, ISO/IEC 27001:2022, ISO/IEC 27701:2019 and ISO/IEC 42001:2023 in its Trust Center, alongside SOC 2 Type 1, CSA STAR Level 1, TX-RAMP Level 2, Microsoft SSPA, the CISA Secure-by-Design Pledge, GDPR and CCPA. Tines is available to federal and public-sector agencies through Carahsoft's GSA Schedule 47QSWA18D008F, SEWP V and ITES-SW2 contracts and is listed on the DHS CDM Approved Products List. Tines Stories Cloud runs in seven AWS regions across the US, Europe, Japan and Australia. Published customer results include Netskope tripling the efficiency of its SOC and Hawx Smart Pest Control cutting workflow costs by 50%.