Runbear

Runbear puts shared AI teammates inside the tools an operations team already lives in. Agents are deployed into Slack, Microsoft Teams, Discord, HubSpot and Zendesk, where they join conversations, read connected team knowledge from sources such as Notion, Google Drive, Confluence and Slack history, and take action through connected tools. Per-user authorization means a shared agent still runs each action with the permissions of the person who asked, and every prompt, tool call and reply lands in an audit log the vendor states is SIEM-exportable. Agents can also run on a schedule, a webhook or an app event, and a separate Inbox Agent acts as a personal assistant for inbound email, Slack and calendar. Since July 2026 an Advanced agent type (beta) adds skills, its own file system for running code and producing files such as PDF reports, and learning from feedback.

Runbear works in both MCP directions. It acts as a client, so a team can give agents live actions through managed and custom MCP servers and reach them from a Slack channel. It also exposes its own hosted MCP server, documented at its developer docs host, which lets Claude Code, Claude Desktop, Cursor, VS Code, Windsurf and Zed connect inward over OAuth to read and manage the agents in a Runbear organization, and a deploy skill can ship an agent from a local project. That server is in early access and the vendor says its tool set is still expanding, with some agent settings remaining dashboard-only. A REST API with a published OpenAPI specification and a web SDK for embedding an agent are also documented. Verified by name on the vendor's pages: Slack, Microsoft Teams, Discord, HubSpot, Zendesk, Notion, Jira, Linear, Google Drive, Confluence, Salesforce, Stripe and GitHub.

Pricing is published in USD and metered by credits, with no per-seat charge, and the pricing page opens on monthly billing. Team is $99 per month month-to-month or $79 per month billed yearly, and includes 20,000 credits per month, 5 builders, Slack, Discord and Microsoft Teams, and MCP actions. Business is $399 per month month-to-month or $319 per month billed yearly, and includes 100,000 credits per month, 10 builders, all channels plus HubSpot and Zendesk, CRM integrations and bring-your-own LLM key. Credits beyond the allowance can be bought pay-as-you-go at $0.0048 per credit. Enterprise is quote-only and adds SCIM, priority support SLAs and, for eligible organizations, HIPAA support under a BAA. Credit allowances are identical on both billing states, so the yearly toggle changes price only.

What the entry price does not buy: HubSpot and Zendesk deployment, CRM integrations and bring-your-own-key model selection all sit on Business at four times the Team rate, so a support or revenue team that needs its CRM in the loop starts at $319 per month rather than $79. Credit use depends on task complexity and the model chosen rather than headcount, so cost scales with how much the agents do. The pricing page says Runbear is free to start with no credit card, but it lists no free tier.

Runbear gates sensitive actions such as refunds, deletes and outbound sends behind explicit human approval, and positions the product around drafting, routing and answering inside a workspace rather than unattended external action. Teams that want a shared Slack teammate with a private assistant for each person in iMessage and Gmail should also compare Lindy (from $29.99/mo), and teams that want to build their own agents on a shared company runtime, with an open-source edition, should compare Adapt.

Runbear holds SOC 2 Type II, with the report available on request through its trust center, and supports HIPAA compliance for eligible Enterprise customers with a signed BAA and supported configuration. The vendor states that customer data is not used for model training.

Current state Q4 2026: Runbear shipped the Advanced agent (beta) in July and terminal deployment through its MCP server in August, alongside six managed MCP connections (Airtable, ClickUp, Apollo.io, Todoist, Salesforce and Amplitude). Runbear, Inc. is based in San Francisco and launched on Product Hunt in November 2023, where it placed fifth Dev Tool of the Week. Named customers with published case studies include Aloware, LaserAway, Peak Ace, Power Real Estate Group, Peek.us and Got Game.