Reply.io

Reply.io is a multichannel sales engagement platform built for SDR teams, founders, and agencies that need email, LinkedIn, SMS, calls, and WhatsApp outreach coordinated in a single tool. The platform combines sequence automation with AI-powered personalization, a built-in contact database of over one billion B2B records, and a deliverability suite that includes email warmup, SPF/DKIM/DMARC checks, and custom tracking domains. Founded by Oleg Bilozor, Reply.io has been in market for over ten years and is used by more than 3,000 businesses including Adobe, Strava, OneTrust, and Gorgias. Integration depth is a core strength. Reply.io has 13 native integrations including Salesforce, HubSpot Sales Hub, Pipedrive, Copper, Zoho CRM, Vidyard, and Calendly, with bidirectional CRM sync that keeps contact records, activity logs, and deal data aligned across platforms. Beyond native connections, the platform supports 55+ no-code integrations through Zapier and Make, an open API for custom workflows, and an official MCP server that lets external AI tools connect directly into Reply.io's data and operations. Missing native integrations include Outreach, Salesloft, and Slack, though these can be bridged through Zapier or Make. Pricing is fully public with multiple tiers. Email Volume starts from $159 per month for unlimited users and 10,000 active contacts, designed for high-volume email-only outreach. Multichannel starts from $89 per user per month and includes email, LinkedIn, calls, and SMS automation. LinkedIn automation is available as an add-on at $69 per account per month, and calls and SMS at $29 per account per month. A separate Jason AI SDR product starts at $500 per month for fully autonomous prospecting and meeting booking. All plans include a 14-day free trial with no credit card required. Annual billing saves up to 17%. Reply.io is not the right fit for teams that need autonomous AI agents handling prospecting end to end without human sequence design: the core platform automates execution but requires humans to build sequences, select audiences, and write templates. Teams that want conversation intelligence and call coaching should evaluate Gong or Salesloft, which offer deeper post-call analysis. Teams running Salesforce-native workflows may find Outreach or Salesloft more tightly integrated with the Salesforce ecosystem. For pure cold email volume without multichannel needs, Instantly.ai offers unlimited sending accounts at a lower price point. As of Q2 2026, Reply.io continues to invest in its AI layer with audience suggestion features, AI-generated sequence content, and the MCP server for AI orchestration. The platform holds a 4.6 out of 5 rating on G2 across more than 1,500 reviews, making it one of the most reviewed sales engagement tools in the category.