Noded

Noded is a customer context graph built for the customer success, account management, and post-sales teams that own retention and growth, and increasingly for the AI teams that need one governed place to point their agents. It automatically assembles a single living story for every account by pulling the high-intention signals out of the 20-plus tools where customer context normally scatters. People walk into every meeting caught up, without filling in a single field or maintaining a dashboard. Integration depth is the core of the product. Noded connects natively to Salesforce, HubSpot, ServiceNow, Slack, Gong, Zendesk, Intercom, Freshdesk, Jira, Linear, GitHub, monday.com, Rocketlane, Gainsight, Planhat, Zoom, Google Meet, Microsoft Teams, Granola, Fireflies, Fathom, Notion, Google Calendar, Outlook, Google Drive, Pendo, G2, Databricks, ClickHouse, Snowflake, Power BI, and OData. It also publishes an SDK for building more integrations. The OData connector is the vendor's stated path into platforms it does not connect to directly, naming ChurnZero, Microsoft Dynamics, and SAP. Noded writes back as well as reads, posting summaries to Slack, updating Salesforce fields, and filing Linear tickets inside the tools teams already use. It also exposes a single governed MCP endpoint, so Claude, ChatGPT, Gemini, Microsoft Copilot Studio, and Slackbot, the built-in assistant on Slack plans with Slack AI, can query the full customer stack as a canonical context source rather than starting from a blank prompt, with the tools each agent sees scoped per agent. Pricing is mostly public and quoted in USD, and every plan is licensed for the whole platform with unlimited users, priced on three levers: accounts, applications, and blocks. An account is a customer company Noded tracks, an application is a tool you connect, and a block is a unit of work being tracked, such as an email, a transcription, a document, or a record. Growth is $1,000 per month billed annually, or $1,250 month-to-month, for up to 1,000 accounts, 10 applications, and 100,000 blocks. Scale is $4,000 per month billed annually, or $4,500 month-to-month, for up to 5,000 accounts, 20 applications, and 500,000 blocks. Custom is quote-only, and the vendor states the three levers can move in either direction rather than only upward. Optional Forward Deployed Engineering is a separate paid engagement in four stages taken in order: Build the graph from $5,000 over about two weeks, Create the signals from $35,000 over about four weeks, Train the agents from $15,000 with the scope set per customer, and Empower the team, which is free and optional. What the entry price does not buy is unlimited scope. Every plan limit is an up-to ceiling on accounts, applications, and blocks at once, so a team can outgrow a tier on any one of the three while sitting well inside the other two. Reading and asking are always free on every tier, which the vendor states plainly. Noded publishes no overage rate and does not say what happens when a limit is reached, so buyers close to a ceiling should establish that before signing. Noded is not the best fit for teams that want a traditional health-scoring system of record with heavy admin control, where Gainsight Customer Success (custom pricing) or Planhat (custom pricing) remain the established options. It is also early, with no independent review corpus yet, so buyers who require verified third-party evidence may want to run a pilot first. Regulated buyers should note that the terms of service state the service is not tailored to comply with HIPAA or FISMA and direct such users not to use it. Current state Q4 2026: By October 2026 Noded had retired its Per User plan, so every plan is now a whole-platform license with unlimited users, starting with Growth. Noded is a seed-stage company that raised $4 million led by Boldstart Ventures with Bessemer Venture Partners, 20VC, First Hand Ventures, and the co-founders of Slack and Okta. It was founded by Steve Wood and Chris Port, whose team previously built Salesforce Flow, the Slack Platform, and Boomi across four exits the vendor totals at more than $30 billion. Noded states that it does not train on customer data, that its contracts bar its AI subprocessors from training on customer data, and that no data is stored with LLM providers. Its security page states that Noded is SOC 2 audited against the AICPA Trust Services Criteria, its homepage describes independently audited security controls, and its machine-readable catalog says SOC 2 audited, but no report type or period is published anywhere on the site. The vendor's customer wall names more than fifty companies, among them Slack, Okta, Amplitude, ClickHouse, Boomi, Silverfort, Shippo, LogicMonitor, OutSystems, Tricentis, AppFolio, Demandbase, Iterable, Modern Treasury, Quantum Metric, and SnapLogic. Karina Rubiera, co-founder of the agency Kreativa Group, credits Noded with saving her team an average of 8 hours per business week.