monday CRM

monday CRM is the AI-powered work CRM from monday.com, the publicly traded work-management company serving more than 225,000 customers across project management, marketing, software development, and sales. Built on the monday.com Work OS, monday CRM combines pipeline management, contact and deal tracking, and sales automation with the native AI Sidekick, AI credits, and Notetaker hours, all inside the broader monday.com workspace. monday CRM's differentiation versus Salesforce, HubSpot, and Pipedrive is the work-management platform underneath it: sales teams operate in the same workspace where marketing, project, and customer success teams already work, rather than in a CRM-only silo. The monday.com MCP server lets AI agents and copilots such as Claude, ChatGPT, Microsoft Copilot, and Cursor read and act on monday.com data directly, adding an AI integration layer on top of the native AI Sidekick. Pricing is per seat with monthly and yearly options, and yearly is billed annually at a lower rate than monthly. In USD, billed annually, Basic is $12 per seat per month (1,000 contacts and deals, one dashboard, AI Sidekick lite), Standard is $17 (full AI Sidekick, more AI credits, more dashboards), and Pro is $28 (advanced AI, full automation, higher limits). Ultimate is custom-quoted with SSO, advanced security, and dedicated support. Monthly billing runs higher at $18, $25, and $41 per seat, and plans start at three seats. monday CRM capabilities include contact and deal management, pipeline tracking, the AI Sidekick assistant, AI credits for content and automation, and Notetaker hours for meeting notes. It also offers mass email and sequences, sales automation, iOS and Android apps, custom dashboards, and integrations with major business tools. The broader monday.com AI platform spans monday agents (autonomous workflow agents), monday sidekick (the embedded assistant), and monday vibe (AI app building). monday.com holds SOC 2 Type II, ISO 27001, GDPR, CCPA, and HIPAA, along with SOC 1, SOC 3, CSA STAR, and the ISO 27017, 27018, and 27701 extensions. Its AI Terms state that monday.com does not use customer data or content to train AI models. As of Q3 2026 the CRM ladder is Basic, Standard, Pro, and Ultimate, with Ultimate as a contact-sales tier, prices shown per seat with a monthly and yearly toggle, and the monday.com MCP server available for connecting external AI agents. Not affiliated.