monday CRM

monday CRM is the AI-powered work CRM from monday.com — the publicly-traded work management platform serving 225,000+ customers globally with applications spanning project management, marketing, software development, and customer relationship management. Built on the monday.com Work OS foundation, monday CRM combines pipeline management, contact and deal tracking, sales automation, and the native AI Sidekick (lite tier) plus AI credits and Notetaker hours for sales teams that want CRM functionality embedded in the broader monday.com workspace ecosystem. Pricing follows a tiered subscription model with monthly and yearly options (yearly saves 18%): Basic at $21/seat/month (yearly billed) covers individuals and small teams getting started with CRM (1,000 active contacts and deals, 1 custom dashboard, 5 columns max per board, 20 quotes & invoices/month). Standard at $28/seat/month adds AI Sidekick (lite), more AI credits, expanded contacts and deals, and additional dashboards. Pro at $48/seat/month covers larger sales teams with advanced AI capabilities, full automation, and broader limits. Enterprise is custom-priced for larger deployments with SSO, advanced security, and dedicated support. monday CRM's differentiation versus Salesforce, HubSpot, and Pipedrive is the work management platform integration combined with monday.com's broader ecosystem: rather than positioning as a CRM-only tool, monday CRM lets sales teams operate within the same workspace where marketing, project management, and customer success teams already work. This produces materially better cross-functional alignment for organizations that prefer unified work management over separate departmental tools, and accessible pricing makes monday CRM competitive for SMB and mid-market buyers that find Salesforce too enterprise-heavy. monday CRM capabilities include contact and deal management, sales pipeline tracking, AI Sidekick (AI assistant for sales tasks), AI credits for content generation and automation, Notetaker hours for meeting notes, mass email and email sequences, sales automation, mobile apps for iOS and Android, custom dashboards, and integration with major business tools. The platform serves SMB to mid-market sales teams primarily, with Enterprise tier supporting larger organizations. monday.com operates under SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.