Lattice

Lattice is a people management platform that combines performance management, engagement surveys, OKRs and goals, career development and compensation planning for HR teams. It was founded in 2015 by Jack Altman and Eric Koslow, is led by CEO Sarah Franklin, and says 5,000+ organizations use it. Its trust center names OpenAI, Duolingo, Discord, Robinhood, Gusto, Brex, Mozilla and NPR among the companies that use it. Lattice publishes solution pages for small, midsize and enterprise companies and for industries including banks, fintech, insurance, life sciences, manufacturing, professional services and retail. In August 2026 it acquired Pando, a performance platform built around evidence-based calibrations and employee progression. Pricing is modular and published in USD, and Lattice states that it bills in United States Dollars only across all products and services. Foundations is the headline package at $13 per seat per month and bundles 1:1s, Weekly Updates, Feedback, Q and A Boards, Performance, Goals and OKRs, Analytics, AI Agent and Integrations. Sold individually, the base products are Performance at $10 per seat per month, Goals and OKRs at $8, and Engagement at $4. Compensation is a $6 per seat per month add-on and Grow is a $4 add-on. Analytics, AI Agent and Integrations are included with every base product. An Enterprise tier is quoted rather than published. The entry price comes with three conditions. Lattice bills all contracts annually and there is no monthly option, so the $4 Engagement rate is an annual commitment rather than a month-to-month price. There is a minimum annual agreement of $4,000, which means a small team cannot buy a single module at list price. Every plan routes to a demo or a custom quote rather than a self-serve checkout, and there is no free trial, only a guided product tour. Lattice states there are no additional implementation or change management fees for its performance management software. Lattice publishes a first-party MCP server. Announced on 7 July 2026 for US customers and extended in August 2026 to EMEA customers with EU data residency, Lattice MCP is described by the vendor as a secure connector that lets external AI tools access and act on Lattice data, with setup guides for Claude, ChatGPT and Slack. Since September 2026 it is also a native connector in Glean. It pulls context from performance reviews, 1:1s, feedback, goals and weekly updates, can draft, edit and submit reviews, submit updates and request or give feedback, and inherits each user's existing Lattice permissions rather than widening access. Lattice is explicit that this is separate from Lattice AI, the AI built into the product itself. The integrations directory lists 26 connectors. On the HRIS side these are Workday, ADP, Rippling, BambooHR, Gusto, UKG, TriNet, Personio, HiBob, Namely, Humaans and Zenefits. Identity covers Okta, JumpCloud, OneLogin, Microsoft Entra ID and Microsoft Azure, and work tooling covers Slack, Microsoft Teams, Outlook, Google Suite, Jira and Salesforce. Claude, OpenAI and Glean are listed as MCP connectors. Lattice connects to an existing HRIS rather than replacing it, and it no longer sells a priced HRIS product of its own. Lattice suits companies that already run an HRIS and want performance, engagement, goals and compensation managed in one talent platform on top of it. Teams that need payroll, benefits and employee records in the same system should look at Rippling or Gusto. Large enterprises that want talent management inside a full HCM suite should look at Workday HCM or SAP SuccessFactors. Current state Q4 2026: the Lattice AI Agent covers coaching, evidence-based review drafting, note-taking, analysis and composition, and the use of AI features inside Lattice is opt-in. September 2026 updates added decimal rating scales and weighted scores that combine review ratings, goals and competencies. The Lattice trust center, a SafeBase portal at trustcenter.lattice.com, lists GDPR, CCPA and SOC 2, with Linford and Co LLP named as the SOC 2 auditor. It does not state a SOC 2 report type on any public page, and its detailed documents require requested access. On AI training the trust center states that customer data is not included in training data or used to improve the LLM, and OpenAI is listed as an optional subprocessor for opted-in AI features. English is the official language, and users can switch the interface to 24 language variants including French, German, Spanish, Japanese and Hindi.