AI Agent Index
+ SubmitCompareAlternativesDefinitionsAPI
Hiver logo
Editorially Reviewed

by Hiver

AI-powered customer support tool built directly inside Gmail for teams that live in their inbox.

Hiver turns Gmail into a collaborative customer support platform. Teams can assign emails, add notes, set up automation rules, and deploy AI to suggest responses — all without leaving their existing Gmail workflow.

Capabilities

ticket-resolutionworkflow-builderreportingcrm-syncemail-optimisation

Pros & Limitations

Editorial assessment

Pros

  • ✓Zero learning curve — works inside Gmail
  • ✓Most affordable support tool for Gmail-native teams
  • ✓Good automation for small support teams

Limitations

  • ⚠Gmail-only — no support for Outlook teams
  • ⚠Limited AI capabilities vs dedicated support platforms
  • ⚠Not suitable for high-volume enterprise support

Technical Details

Deployment
web
Difficultyeasy
Model architectureProprietary
Avg setup time1 hour
Integrations
GmailGoogle WorkspaceSlackZapierHubSpotAsanaJira

Similar agents

Commercial

Pricing modelsubscription
Starting price$19
Customer segmentsmb

Industries

smbsaasagenciesb2b

Rating

4.3/ 5
★★★★★

Editorial score

Leave a review

Never displayed publicly.

Compare

Is this your tool?

Claim this listing to update your details and get a Verified badge.

Claim this listing →