Independently verified against live vendor data on Oct 20, 2026.
Transparency
Mostly Public
Contract
Monthly or Annual
Data training
Opt-out
Human in loop
Optional
Capabilities
Content creationData analysisWorkflow builderReportingNo code
Pros & Limitations
Editorial assessmentPros
- ✓Only Doc Makers are billed, so Editors and Viewers who work in existing docs are free on every plan, including Enterprise.
- ✓800+ integrations with two-way sync for tools such as Jira, Salesforce and Asana, plus a Docs MCP server listed in Anthropic's Connectors Directory and the OpenAI App Directory.
- ✓Holds ISO 27001, ISO 27017 and ISO 27018 certificates and publishes a SOC 3 report, with SOC 2 Type 2 reports and a HIPAA Business Associate Agreement on Enterprise.
Limitations
- –Docs AI is in Beta, and its unlimited use on paid plans runs under a fair-use policy, while the Free plan gets a limited number of Docs AI trials and read-only MCP access capped at 30 requests a week.
- –SAML SSO, SCIM, audit logs and HIPAA are Enterprise-only, and connector data refreshes daily on Pro against hourly on Business and Enterprise.
- –Under the HIPAA agreement, Docs AI web search, vision and prompt caching are unavailable, and third-party Packs and connectors fall outside the agreement.
Technical Details
Deployment
cloud
Model architectureMulti-model (third-party LLMs): Anthropic, OpenAI and Azure are listed as generative AI sub-processors for the Superhuman platform, which includes Docs
Autonomous rateNo autonomous completion rate is published. Docs AI acts on request inside a doc, and automations run rules a Doc Maker configures.
MCPServer
Integrations
Security
SOC 2 Type IIISO 27001GDPRCCPAHIPAA
Industries
HealthcareEducation
Built for
SaaSB2BEnterpriseStartupsAgencies
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