AI Agent Index
CompareAlternativesStacksAdvertiseAPI

Intercom Fin vs Ultimo Bots (2026)

Side-by-side comparison of Intercom Fin vs Ultimo Bots: pricing, capabilities, integrations, deployment complexity, and ratings. Built from The AI Agent Index's verified listing data. Intercom Fin last verified September 21, 2026.

Data sourced from The AI Agent Index

Intercom Fin logo

Intercom Fin

by Fin

AI customer agent from Fin, formerly Intercom, now part of Salesforce. $0.99 per outcome, 76% average resolution rate across 12,000+ customers. Runs on any helpdesk or with Intercom.

usage-basedAll sizes
Visit Intercom Fin →
Ultimo Bots logo

Ultimo Bots

by Ultimo Bots GmbH

No-code AI support agent for small businesses that answers from your content, books appointments, tracks orders and captures leads in chat. From $19/mo billed yearly (USD).

subscriptionSmall business
Visit Ultimo Bots →
Intercom Fin
Ultimo Bots
Pricing model
usage-based
subscription
Starting price
$0.99per outcome
$19/mo, billed annually
Pricing transparency
mostly public
public
Contract type
both
both
Customer segment
All sizes
Small business
Deployment
web, api
web
Setup difficulty
easy
—
Avg setup time
Under an hour (vendor pricing page: set up in under an hour)
—
Editorial rating
5.0 / 5
On Our Radar
G2 rating
4.5/5 (3,913 reviews)
No G2 listing
MCP
Server + client
No
GitHub stars
N/A
N/A
Data training
May Train
—
Human in loop
optional
—
Security certs
SOC 2 Type II, ISO 27001, ISO 42001, GDPR, CCPA, HIPAA, AIUC-1
None confirmed

Capabilities

Intercom Fin

ticket-resolutionautonomouschatescalationmultilingualomnichannelintent-detectionconversation-intelligence

Ultimo Bots

ticket-resolutionchatomnichannelno-codelead-generationschedulingautonomousescalationknowledge-base

Pros & Limitations

Editorial assessment

Intercom Fin

Pros

  • ✓Outcome-based billing at $0.99 per outcome, charged once per conversation, with a 76% average resolution rate that Fin reports across 12,000+ customers.
  • ✓MCP on both sides: the official Intercom MCP server offers 14 tools for US and EU workspaces with setup guides for Claude and Cursor, and MCP connectors let Fin act in Stripe, Shopify, Linear and Zapier.
  • ✓The trust center lists SOC 2 Type II, ISO 27001, ISO 27018, ISO 27701, ISO 42001, HDS, CSA STAR and AIUC-1, with a HIPAA attestation and a BAA available to every Fin workspace.

Limitations

  • –Fin on another helpdesk is bought through the sales team with a 50-outcome monthly minimum, and Fin Voice is priced on a custom plan.
  • –Inside the Intercom helpdesk, outcomes are billed on top of seats: $29, $85 or $132 per seat per month billed annually, or $39, $99 or $139 billed monthly.
  • –Fin's models are trained by default on de-identified data from past Fin interactions. Workspaces with a BAA, EU or AU hosted workspaces and customers previously granted an opt-out are excluded.

Ultimo Bots

Frequently asked questions

How does pricing compare between Intercom Fin vs Ultimo Bots?

Intercom Fin uses a usage-based model, charging $0.99 per outcome. Ultimo Bots uses a subscription model, starting at $19 per month on an annual commitment (month-to-month costs more).

View full Intercom Fin profile

Pricing, reviews, integrations →

View full Ultimo Bots profile

Pricing, reviews, integrations →

Best Intercom Fin alternatives

See all alternatives →

Related comparisons

Intercom Fin vs Ada →Intercom Fin vs Forethought →Intercom Fin vs Drift Conversational Marketing vs HubSpot Sales Hub →Intercom Fin vs Zendesk AI →

Free · Every Two Weeks

AI Agent Price & Rating Tracker

Price changes, new agent launches, acquisitions, and rating updates across the AI agent market. Verified against live vendor data, not vendor marketing.

No spam. Unsubscribe anytime. We never share your email.