ElevenAgents

ElevenAgents is ElevenLabs' platform for building and deploying conversational AI agents that talk, type, and take action autonomously. Where ElevenLabs started as a text-to-speech tool, ElevenAgents extends that infrastructure into full agentic conversations: agents that understand spoken or written input, retrieve answers from your knowledge base, trigger real-world actions mid-conversation, and respond naturally in under 400ms latency. The platform is used by enterprise customers including Revolut and Chess.com, and operates across nearly 40 markets with support for 70+ languages. The core use case is customer-facing automation: resolving support queries, booking appointments, updating orders, and handling inbound calls without human involvement. Agents connect to internal tools and APIs via webhooks and MCP servers, executing actions inside your existing systems during the conversation rather than just providing information. The official ElevenLabs MCP server is published at github.com/elevenlabs/elevenlabs-mcp with 1.4k+ GitHub stars. ElevenLabs supports Claude, GPT-4o, Gemini, and custom LLMs via server integration, giving teams model choice rather than forcing a single provider. Pricing operates on two layers. The ElevenCreative subscription plans (Free $0, Starter $6/month, Creator $22/month, Pro $99/month, Scale $299/month, Business $990/month) include agent conversation credits. Agent calls are billed at $0.08/minute at standard rate, confirmed in official documentation, with burst concurrency at 2x the standard rate during traffic spikes. Enterprise deployments use custom pricing via sales engagement. LLM costs are passed through separately from agent minute costs. A free tier includes approximately 15 minutes of agent conversation time per month for evaluation, and ElevenLabs Grants provide 33M free credits over 12 months for qualifying startups. Integration depth is best-in-class for a voice AI platform: native Twilio, Genesys, Vonage, and SIP telephony integrations for phone-based deployments; Salesforce, Stripe, and Zendesk connections for CRM and commerce actions; official MCP server for AI-native tool connectivity with 1.4k GitHub stars; and SDKs for JavaScript, Python, Swift, and more. The platform supports 70+ languages with automatic language detection and real-time switching mid-conversation. Zero Retention Mode is available for regulated industries. Enterprise-grade features include SOC 2 Type II, ISO 27001, ISO 42001, GDPR, HIPAA with BAA, CCPA, and AIUC-1 compliance, plus PCI DSS Level 1, SSO and dedicated SLAs. ElevenAgents is not the right fit for non-technical teams without developer resources: the platform is API-first and requires engineering work to connect knowledge bases, configure webhooks, and deploy into production environments. No-code alternatives like Intercom Fin or Tidio provide faster time-to-value for teams without coding experience. Teams at low conversation volumes where $0.08/minute plus LLM pass-through costs would exceed the flat-fee economics of a per-seat helpdesk should model total cost carefully before committing. Q2 2026 state: ElevenAgents is now positioned as a distinct product line alongside ElevenCreative, ElevenStudios, and ElevenMusic, with its own pricing tab and enterprise go-to-market. Official MCP server at github.com/elevenlabs/elevenlabs-mcp reached 1.4k stars with 14 releases. SOC 2 Type II and ISO 27001 confirmed on the government deployment page. Revolut confirmed as a production customer across nearly 40 markets. ElevenLabs' G2 rating of 4.5/5 (1,155 reviews) is categorized under Text to Speech and serves as a company-level proxy for the newer Agents product rather than an agent-specific score.