Deacon

Deacon is an AI customer support agent for founders and small teams, run by HeyDeacon Limited in England. A widget installed with one script tag answers website visitors in seconds from the team's own docs and pages, links the page each answer came from, and replies in the visitor's language. When the docs do not cover a question, Deacon says it does not know rather than guessing, takes the visitor's email and hands the conversation to the team. It also groups what visitors ask into topics, so founders can see where customers get stuck. Pricing is in USD, and every plan includes every feature, so plans differ only by volume. Free is $0 with 50 answers a month, one seat and no card. Starter is $40 a month billed yearly ($480 a year) or $50 month to month, with 1,000 answers a month and three seats. Growth is $120 a month billed yearly ($1,440 a year) or $150 month to month, with 4,000 answers a month. Yearly billing saves 20%. Small teams comparing AI support agents can also look at Chatbase, which trains support agents on your content across chat, email, voice and WhatsApp, Tidio, which pairs live chat and a help desk with its Lyro AI agent, and Kommunicate for no-code AI agents across web, mobile and messaging apps.