Deacon vs Tidio (2026)
Side-by-side comparison of Deacon vs Tidio: pricing, capabilities, integrations, deployment complexity, and ratings. Built from The AI Agent Index's verified listing data. Tidio last verified September 29, 2026.
Data sourced from The AI Agent Index
Deacon
by HeyDeacon
AI support agent for founders and small teams. Answers site visitors from your own docs, says when it does not know and hands you the chat. Free plan, Starter $40/mo billed yearly.
Tidio
by Tidio
Live chat, help desk and Lyro AI Agent for small businesses and ecommerce. Free plan. Starter $24.17/mo billed annually ($29 monthly), Growth from $49.17, Plus from $300/mo (USD).
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Capabilities
Deacon
Tidio
Pros & Limitations
Editorial assessmentDeacon
Tidio
Pros
- ✓The Free plan includes 50 billable conversations a month, 10 seats, live chat, ticketing and 50 Lyro conversations, and every paid plan has a 7-day free trial with no credit card.
- ✓Tidio reports that Lyro resolves 67% of conversations on average, and replies from Lyro and Flows do not count toward a plan's billable conversations.
- ✓Lyro Actions let Lyro call a store's API to check order status and shipment details or change an address, and Lyro can also be added to Zendesk, Intercom or Salesforce.
Limitations
- –Lyro is a separate subscription after the first 50 conversations, starting at $32.50 per month billed annually or $39 monthly for 50 conversations.
- –Self-serve plans stop at 2,000 billable conversations and 10 seats, and Plus, which starts at $300 per month plus usage, is sold through the sales team.
- –Removing Tidio branding costs $16.67 per month billed annually, and OpenAPI access, departments and custom branding start on Plus.
Frequently asked questions
How does pricing compare between Deacon vs Tidio?
Deacon uses a freemium model, starting at $40 per month on an annual commitment (month-to-month costs more). Tidio uses a freemium model, starting at $24.17 per month on an annual commitment (month-to-month costs more).
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