Make.com vs Workato (2026)

Make.com

by Celonis (Make)

Workato

by Workato

Pros

• ✓Visual scenario builder handles complex branching, iteration, parallel execution, and data transformation on one canvas. Scenario Inputs and Outputs enable structured data passing between chained workflows.
• ✓Credit-based pricing bills per module action rather than per task, and the price per scenario drops as credit tiers scale. On Pro and above, annual billing lets credits pool across 12 months rather than expiring each month. File size limits rise from 5 MB on Free to 1 GB on Enterprise.
• ✓Connects 3,500+ apps with detailed control over data mapping and error handling at each step. Native MCP server and client app, Make AI Agents, Library of Agents, AI Content Extractor, and AI Web Search embed intelligence at any automation step.

Limitations

• –Make runs on its own AWS infrastructure in the EU or North America, with an on-premise agent available on Enterprise.
• –Apps without a native connector among the 3,500+ connect through the HTTP module or the Custom Apps builder.
• –When credits run out on Free through Teams, scenarios pause until credits are added, with email alerts at 90 and 100 percent of the allowance, at 75 percent if usage is running ahead of the month, and overage protection on Enterprise.

Pros

• ✓Enterprise MCP packages recipes, APIs, and existing MCP servers as governed MCP servers that any MCP-compatible agent can call, with every agent action authenticated, authorized, and auditable from one console.
• ✓Named a Leader in the 2026 Gartner Magic Quadrant for Integration Platform as a Service, and combines 1,200+ pre-built connectors with data pipelines, event streams, API management, and master data management on one platform.
• ✓A broad compliance portfolio on its trust center, including SOC 2, ISO 27001, ISO 42001, HIPAA, PCI, and DORA, with zero trust architecture, bring-your-own-key encryption, and hourly key rotation on the Enterprise MCP edition.

Limitations

• –Quote-only pricing: none of the four editions publishes a price, usage is metered by capability on top of the edition, and pre-packaged Genies and several capabilities are sold as add-ons, so estimating cost requires a sales conversation.
• –Agent tooling sits in the upper editions: pre-built MCP servers start at Business MCP, and Agent Studio, the Workato Knowledge Base, and Workato GO are reserved for Workato ONE, so the entry Standard edition covers integration and automation only.
• –Deployments draw on technical resources: Workato sells onboarding and training packages, on-premises systems need its on-premises agent, and concurrency and on-premises connections are capped per edition.