Make.com vs Workato (2026)

Make.com

by Celonis (Make)

Workato

by Workato

Pros

• ✓Visual scenario builder handles complex branching, iteration, parallel execution, and data transformation on one canvas. Scenario Inputs and Outputs enable structured data passing between chained workflows.
• ✓Credit-based pricing bills per module action rather than per task, and the price per scenario drops as credit tiers scale. On Pro and above, annual billing lets credits pool across 12 months rather than expiring each month. File size limits rise from 5 MB on Free to 1 GB on Enterprise.
• ✓Connects 3,000+ apps with detailed control over data mapping and error handling at each step. Native MCP server and client app, Make AI Agents, Library of Agents, AI Content Extractor, and AI Web Search embed intelligence at any automation step.

Limitations

• ⚠API rate limits and log retention rise by tier: Core allows 60 API calls per minute and keeps execution logs for 30 days, Pro 120 and Teams 240 calls per minute, and Enterprise 1,000 calls per minute with 60-day logs.
• ⚠The native library covers 3,000+ apps, and tools without a native connector need the HTTP module or the Custom Apps builder.
• ⚠No self-hosting option: data passes through Make's AWS infrastructure in EU or North America, limiting use for strict compliance environments that require on-premise data processing outside the Enterprise on-prem agent.
• ⚠Running out of credits pauses automations on Free through Teams: scenarios stop until credits are added, with vendor notifications at 75 and 90 percent of the allowance. Credits overage protection is an Enterprise feature.

Pros

• ✓Enterprise MCP packages recipes, APIs, and existing MCP servers as governed MCP servers that any MCP-compatible agent can call, with every agent action authenticated, authorized, and auditable from one console.
• ✓Named a Leader in the 2026 Gartner Magic Quadrant for Integration Platform as a Service, and combines 1,200+ pre-built connectors with data pipelines, event streams, API management, and master data management on one platform.
• ✓A broad compliance portfolio on its trust center, including SOC 2, ISO 27001, ISO 42001, HIPAA, PCI, and DORA, with zero trust architecture, bring-your-own-key encryption, and hourly key rotation on the Enterprise MCP edition.

Limitations

• ⚠Quote-only pricing: none of the four editions publishes a price, usage is metered by capability on top of the edition, and pre-packaged Genies and several capabilities are sold as add-ons, so estimating cost requires a sales conversation.
• ⚠Agent tooling sits in the upper editions: pre-built MCP servers start at Business MCP, and Agent Studio, the Workato Knowledge Base, and Workato GO are reserved for Workato ONE, so the entry Standard edition covers integration and automation only.
• ⚠Deployments draw on technical resources: Workato sells onboarding and training packages, on-premises systems need its on-premises agent, and concurrency and on-premises connections are capped per edition.