AI Agent Index

Zapier vs Make.com (2026)

Side-by-side comparison of Zapier vs Make.com — pricing, capabilities, integrations, deployment complexity, and ratings. Last updated June 2026.

Data sourced from The AI Agent Index · Updated daily

Editorial Verdict

Make is the stronger choice for teams running complex, high-volume automations who are willing to invest in the learning curve. Zapier wins for teams that need the largest app library and the simplest no-code setup -- its 8,000+ integrations and straightforward Zap editor are unmatched for getting automations live quickly. The core trade-off is simplicity versus power: Zapier optimises for speed of setup, Make optimises for flexibility and cost efficiency at scale. Teams that have outgrown Zapier's linear model or are seeing task costs accelerate should evaluate Make's operation-based pricing, which delivers significantly better value for high-frequency, complex workflows.

Zapier logo

Zapier

by Zapier Inc.

The most widely used workflow automation platform, connecting 9,000+ apps with Zaps, Zapier MCP, AI Agents, and Chatbots. Free tier; Professional from $19.99/mo. Agents from $33.33/mo.

Best for

Teams that need the largest app library and the fastest no-code setup for straightforward trigger-action automations without complex branching logic

freemiumSMB
Visit Zapier
Make.com logo

Make.com

by Celonis (Make)

Visual workflow automation platform with advanced branching and data manipulation: connects 3,000+ apps with a drag-and-drop scenario builder. MCP server included. Free tier; paid from $9/month.

Best for

Teams that need complex branching logic, data transformation, and high-volume automations where operation-based pricing is more economical than task-based pricing

freemiumSMB
Visit Make.com
Zapier
Make.com
Pricing model
freemium
freemium
Starting price
$20/mo
$9/mo
Pricing transparency
public
public
Contract type
both
both
Customer segment
SMB
SMB
Deployment
cloud
cloud
Setup difficulty
easy
moderate
Avg setup time
< 30 minutes for first Zap (sign up, connect 2 apps, configure trigger and action); 1-4 weeks for full team automation rollout
Under 30 minutes for first scenario (sign up, connect 2 apps via visual builder); 1 to 4 weeks for complex multi-step automation rollout
Editorial rating
4.3 / 5
4.6 / 5
G2 rating
4.5/5 (2079 reviews)
4.6/5 (310 reviews)
MCP compatible
Yes
Yes
GitHub stars
N/A
N/A
Data training
not disclosed
not disclosed
Human in loop
optional
optional
Security certs
SOC 2 Type II, SOC 3, GDPR, CCPA
SOC 2 Type II, ISO 27001, GDPR

Capabilities

Zapier

no-codeworkflow-buildercrm-syncreporting

Make.com

no-codeworkflow-builderdata-analysiscrm-syncreporting

Pros & Limitations

Editorial assessment

Zapier

Pros

  • Largest app library in the market at 8,000+ integrations: if a tool has an API, Zapier almost certainly connects to it, making it the default automation starting point for non-technical teams.
  • No-code Zap editor means non-technical teams can build automations in minutes without engineering support, and Zapier Copilot (AI assistant) can build Zaps from natural language descriptions.
  • Zapier MCP is now bundled into all paid plans: AI agents and copilots can trigger Zap workflows and access connected app data using natural language, adding a meaningful AI action layer on top of the 8,000+ integration catalog.

Limitations

  • Task-based pricing scales steeply at volume: high-frequency automations can become expensive quickly compared to operation-based alternatives like Make.com, which typically runs 5-10x cheaper at 100K+ tasks/month.
  • Linear Zap model struggles with complex branching logic, iteration, and advanced data transformation that Make handles natively, often requiring multiple Zaps and workarounds for scenarios n8n solves in a single workflow.
  • No self-hosting option: all data passes through Zapier infrastructure, which is a blocker for teams with strict data residency requirements who should evaluate n8n self-hosted instead.

Make.com

Pros

  • Visual scenario builder handles complex branching, iteration, and data transformation that Zapier's linear editor cannot match
  • Credit-based pricing is significantly more cost-effective than Zapier at high volume. Same workflows cost substantially less per month at equivalent automation volume
  • Connects 3,000+ apps with detailed control over data mapping and error handling at each step, plus a native MCP server for direct AI client integration

Limitations

  • Steeper learning curve than Zapier: building first scenarios takes meaningful time investment for non-technical users unfamiliar with visual workflow logic
  • Smaller app library than Zapier at 3,000+ vs 8,000+: some niche tools lack native Make connectors and require custom HTTP module workarounds
  • No self-hosting option: data passes through Make infrastructure, limiting use for strict compliance environments that require on-premise data processing

Frequently asked questions

What is the difference between Zapier vs Make.com?

Make is the stronger choice for teams running complex, high-volume automations who are willing to invest in the learning curve. Zapier wins for teams that need the largest app library and the simplest no-code setup -- its 8,000+ integrations and straightforward Zap editor are unmatched for getting automations live quickly. The core trade-off is simplicity versus power: Zapier optimises for speed of setup, Make optimises for flexibility and cost efficiency at scale. Teams that have outgrown Zapier's linear model or are seeing task costs accelerate should evaluate Make's operation-based pricing, which delivers significantly better value for high-frequency, complex workflows.

Which is best for my team — Zapier vs Make.com?

Zapier is best for: Teams that need the largest app library and the fastest no-code setup for straightforward trigger-action automations without complex branching logic. Make.com is best for: Teams that need complex branching logic, data transformation, and high-volume automations where operation-based pricing is more economical than task-based pricing.

How does pricing compare between Zapier vs Make.com?

Zapier uses a freemium model, starting at $20 per month. Make.com uses a freemium model, starting at $9 per month.

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