Zapier vs Make.com (2026)
Side-by-side comparison of Zapier vs Make.com: pricing, capabilities, integrations, deployment complexity, and ratings. Last updated July 3, 2026 by The AI Agent Index Editorial Team.
Data sourced from The AI Agent Index
Zapier and Make.com are the two dominant no-code automation platforms, and this comparison is usually searched by teams deciding between simplicity and power. Zapier at $20/month (Starter) with a free tier has 9,000+ app integrations, the largest app library in the category, plus Zapier MCP, AI Agents, and Chatbots. It earns a 4.3 editorial rating with 4.5/5 across 2,081 G2 reviews and holds SOC 2 Type II, GDPR, and CCPA compliance. Make.com at $9/month (Core) with a free tier offers 3,000+ app connections, complex branching logic, data transformation, visual scenario design, and MCP server support. Its operation-based pricing delivers significantly better value for high-volume workflows. It earns a 4.6 editorial rating with 4.6/5 across 329 G2 reviews and holds SOC 2 Type II, ISO 27001, and GDPR compliance. Both support MCP for connecting to external AI tools. The security difference matters: Make.com holds ISO 27001, Zapier holds CCPA. The core tradeoff is simplicity versus power. Zapier optimizes for speed of setup: most automations are live in minutes. Make.com optimizes for flexibility and cost efficiency at scale with parallel paths, iterators, and data transformation that Zapier's linear model cannot replicate. A workflow that costs $50/month on Zapier's task-based model may cost $15/month on Make.com's operation-based model at identical volume. For teams exploring other options, n8n offers open-source self-hosted automation with over 194,000 GitHub stars.
Zapier
by Zapier Inc.
The most widely used workflow automation platform, connecting 9,000+ apps with Zaps, an official MCP server, AI Agents, and Chatbots. Free tier; Professional from $19.99/mo.
Best for
Non-technical teams that need the largest app library and fastest no-code setup for straightforward automations at $20/month
Make.com
by Celonis (Make)
Visual workflow automation with advanced branching and data manipulation across 3,000+ apps. MCP server and client included. Free tier; Core $9/mo billed annually ($10.59 monthly).
Best for
Teams that need complex branching logic, data transformation, and high-volume automations where operation-based pricing is more economical starting at $9/month
Capabilities
Zapier
Make.com
Pros & Limitations
Editorial assessmentZapier
Pros
- ✓Largest app library in the market at 9,000+ integrations: if a tool has an API, Zapier almost certainly connects to it, making it the default automation starting point for non-technical teams.
- ✓No-code Zap editor means non-technical teams can build automations in minutes without engineering support, and Zapier Copilot (AI assistant) can build Zaps from natural language descriptions.
- ✓Publishes an official MCP server, bundled into all paid plans, so external AI clients including Claude, ChatGPT, and Cursor can trigger workflows and act across the full 9,000+ app catalog in natural language. Zapier reports 195,000+ MCP servers created and 4.6M+ tool calls completed.
Limitations
- ⚠Task-based pricing scales steeply at volume: high-frequency automations can become expensive quickly compared to operation-based alternatives like Make.com, which typically runs 5 to 10x cheaper at 100K+ tasks/month.
- ⚠Linear Zap model struggles with complex branching logic, iteration, and advanced data transformation that Make.com handles natively, often requiring multiple Zaps and workarounds for scenarios n8n solves in a single workflow.
- ⚠No self-hosting option: all data passes through Zapier infrastructure, which is a blocker for teams with strict data residency requirements who should evaluate n8n self-hosted instead. Zapier also does not publish an explicit policy on whether customer data is used for model training.
Make.com
Pros
- ✓Visual scenario builder handles complex branching, iteration, parallel execution, and data transformation that Zapier's linear editor cannot match. Scenario Inputs and Outputs enable structured data passing between chained workflows.
- ✓Credit-based pricing is significantly more cost-effective than Zapier at high volume. Annual credits pool across 12 months rather than expiring monthly, and file size limits scale from 5 MB (Free) to 1 GB (Enterprise).
- ✓Connects 3,000+ apps with detailed control over data mapping and error handling at each step. Native MCP server and client app, Make AI Agents, Library of Agents, AI Content Extractor, and AI Web Search embed intelligence at any automation step.
Limitations
- ⚠Steeper learning curve than Zapier: building first scenarios takes meaningful time investment for non-technical users unfamiliar with visual workflow logic, scenario inputs and outputs, and branching paths.
- ⚠Smaller app library than Zapier at 3,000+ vs 8,000+: some niche tools lack native Make connectors and require custom HTTP module workarounds or the Custom Apps builder.
- ⚠No self-hosting option: data passes through Make's AWS infrastructure in EU or North America, limiting use for strict compliance environments that require on-premise data processing outside the Enterprise on-prem agent.
Frequently asked questions
What is the difference between Zapier vs Make.com?
Zapier and Make.com are the two dominant no-code automation platforms, and this comparison is usually searched by teams deciding between simplicity and power. Zapier at $20/month (Starter) with a free tier has 9,000+ app integrations, the largest app library in the category, plus Zapier MCP, AI Agents, and Chatbots. It earns a 4.3 editorial rating with 4.5/5 across 2,081 G2 reviews and holds SOC 2 Type II, GDPR, and CCPA compliance. Make.com at $9/month (Core) with a free tier offers 3,000+ app connections, complex branching logic, data transformation, visual scenario design, and MCP server support. Its operation-based pricing delivers significantly better value for high-volume workflows. It earns a 4.6 editorial rating with 4.6/5 across 329 G2 reviews and holds SOC 2 Type II, ISO 27001, and GDPR compliance. Both support MCP for connecting to external AI tools. The security difference matters: Make.com holds ISO 27001, Zapier holds CCPA. The core tradeoff is simplicity versus power. Zapier optimizes for speed of setup: most automations are live in minutes. Make.com optimizes for flexibility and cost efficiency at scale with parallel paths, iterators, and data transformation that Zapier's linear model cannot replicate. A workflow that costs $50/month on Zapier's task-based model may cost $15/month on Make.com's operation-based model at identical volume. For teams exploring other options, n8n offers open-source self-hosted automation with over 194,000 GitHub stars.
Which is best for my team: Zapier vs Make.com?
Zapier is best for: Non-technical teams that need the largest app library and fastest no-code setup for straightforward automations at $20/month. Make.com is best for: Teams that need complex branching logic, data transformation, and high-volume automations where operation-based pricing is more economical starting at $9/month.
How does pricing compare between Zapier vs Make.com?
Zapier uses a freemium model, starting at $19.99 per month on an annual commitment (month-to-month costs more). Make.com uses a freemium model, starting at $9 per month on an annual commitment (month-to-month costs more).
View full Zapier profile
Pricing, reviews, integrations →
View full Make.com profile
Pricing, reviews, integrations →
Related comparisons
Free · Every Two Weeks
AI Agent Price & Rating Tracker
Price changes, new agent launches, acquisitions, and rating updates across 344+ AI agents. Verified against live vendor data, not vendor marketing.
No spam. Unsubscribe anytime. We never share your email.