Make.com vs Torq (2026)

Make.com

by Celonis (Make)

Torq

by Torq

Pros

• ✓Visual scenario builder handles complex branching, iteration, parallel execution, and data transformation on one canvas. Scenario Inputs and Outputs enable structured data passing between chained workflows.
• ✓Credit-based pricing bills per module action rather than per task, and the price per scenario drops as credit tiers scale. On Pro and above, annual billing lets credits pool across 12 months rather than expiring each month. File size limits rise from 5 MB on Free to 1 GB on Enterprise.
• ✓Connects 3,500+ apps with detailed control over data mapping and error handling at each step. Native MCP server and client app, Make AI Agents, Library of Agents, AI Content Extractor, and AI Web Search embed intelligence at any automation step.

Limitations

• –Make runs on its own AWS infrastructure in the EU or North America, with an on-premise agent available on Enterprise.
• –Apps without a native connector among the 3,500+ connect through the HTTP module or the Custom Apps builder.
• –When credits run out on Free through Teams, scenarios pause until credits are added, with email alerts at 90 and 100 percent of the allowance, at 75 percent if usage is running ahead of the month, and overage protection on Enterprise.

Pros

• ✓Torq states that over 90% of cases on its platform are remediated completely autonomously, and Carvana reports that Torq Agentic AI handles 100% of its Tier 1 security alerts.
• ✓Integrations run in both directions across 300 pre-built integrations and 4,000+ pre-built steps, so agents take in alerts from tools such as CrowdStrike and Okta and act back on them, with a public REST API and MCP client support.
• ✓Holds SOC 2 Type II, ISO 27001, ISO 42001 and BSI C5, signs a HIPAA Business Associate Agreement, and contractually bars training AI models on customer data without written consent.

Limitations

• –Pricing is not published on torq.io and there is no free tier or self-serve trial. Evaluation starts with a demo request, and AWS Marketplace purchases run on 12-month contracts.
• –G2 reviewers report an average of one month to implement, and value depends on connecting the SIEM, EDR, identity, cloud and ticketing tools a team already runs.
• –Socrates is pre-configured to request user confirmation for actions that require approval, so how much response runs unattended depends on which actions a team approves in advance.