Adapt vs Zapier (2026)

Adapt

by Adapt

Zapier

by Zapier Inc.

Pros

• ✓Works where teams already are: Slack (including a Slack app under the customer's own name and icon), the web app, a Chrome extension that can take browser actions, email, and iMessage or RCS texting.
• ✓A hosted MCP server (beta) with OAuth sign-in lets Claude Code, Codex, Cursor, VS Code and other MCP clients run an Adapt agent with full company context, and models can run on the customer's own keys at no markup.
• ✓SOC 2 Type II certified, with a stated commitment that customer data is never used to train AI models, an optional zero data retention mode on Managed, and natural-language policies that can require approval before named actions.

Limitations

• –Microsoft Teams is not listed among Adapt's surfaces or integrations, so organizations that do not use Slack rely on the web app, browser extension, email or text messaging.
• –Managed pricing combines a per-user fee with metered sandbox compute, storage, memory and gateway model usage, which is harder to forecast than a flat subscription, and there is no free hosted tier.
• –The open-source edition is waitlist-only until its January 4, 2027 launch rather than a public repository today, and independent reviews are limited to a small number on G2.

Pros

• ✓Connects 9,000+ apps through no-code Zaps with Paths, Formatter and filters, and Copilot (beta) builds Zaps from a plain-language description.
• ✓Zapier MCP lets Claude, ChatGPT, Cursor and 230+ other AI tools act across those apps with credentials managed by Zapier and app- and action-level permissions, included in every plan.
• ✓A permanently free plan with 100 tasks a month, a 14-day Professional trial with no credit card, and a 33% saving on annual billing.

Limitations

• –All usage draws on one task pool: Zap actions, AI steps, code, Zapier MCP and the SDK share the plan's tasks, and each Zapier MCP tool call uses two tasks.
• –At the task limit, Zaps move to pay-per-task billing at a higher per-task rate when that option is on, and pause until the next usage period when it is off.
• –Zapier is cloud-only, hosted on AWS in the United States, and its terms allow de-identified Derived Data to be used for model training unless a customer opts out (automatic on Company and Enterprise plans).