OneTwoAgent

OneTwoAgent is an AI customer support agent for SaaS and software teams. It answers from your product knowledge, including a help center, websites, Google Drive docs, sheets and slides, uploaded files and notes, and it can import a public Intercom help center. For signed-in customers it recognizes who is asking and reads the account facts you choose, and it makes scoped read-only lookups to one endpoint in your backend, including up to 8 support views you define, with no direct database access. It replies in the language the customer writes in, reads screenshots and documents customers attach, and answers out loud by voice in the same widget in 40+ languages. It works on your website widget, WhatsApp, Instagram and Telegram, all in one shared inbox where any teammate can take over, and when evidence or authority is missing it stops and marks the conversation for the team. Setup for a SaaS app runs through its CLI and a skill for your coding agent. Plans are flat monthly prices in US dollars with unlimited teammates and no per-seat or per-outcome fees. Starter is $19 a month with 100 AI conversations and 50 voice minutes. Core is $49 a month with 500 AI conversations and 200 voice minutes. Growth is $99 a month with 1,500 AI conversations and 500 voice minutes. Scale is $249 a month with 5,000 AI conversations, 1,500 voice minutes and custom implementation support. One AI conversation covers up to 10 AI replies. A 14-day free trial includes 50 AI conversations with no card, and voice starts on a paid plan. SaaS teams that want an AI agent priced per resolved outcome can also look at Intercom Fin, B2B teams that support customers in Slack and Microsoft Teams can look at Pylon, and teams that want AI inside the help desk they already use can look at eesel AI.