Exeechain is an AI customer success platform for B2B SaaS companies, built for teams with a few hundred customers and no customer success department yet. Connected to Stripe read-only, it names every payment that failed and never came back, every card that expires before a renewal and every renewal that is slipping, with the customer and the dollars attached. It scores churn risk with the drivers behind each score, drafts save emails from the customer history and sends them only after a person approves, generates QBRs, runs win-back for churned customers, forecasts next quarter revenue and records recovered revenue in a ledger checked against billing. It connects to Stripe, Chargebee, Recurly and Paddle for billing, Salesforce, HubSpot, Pipedrive and Close for CRM, Intercom, Zendesk, Help Scout, Front and Freshdesk for support, Mixpanel, PostHog and Amplitude for product analytics, and Slack for alerts.
Prices are in US dollars, month to month with no setup fees, or about 8% less billed yearly. Shield is $299 a month or $275 a month billed yearly, for up to 150 customers and one seat. Multiplier is $999 a month or $919 billed yearly, for up to 500 customers with unlimited seats, daily scoring and an AI retention agent with 30 human-approved actions a day. Command is $2,999 a month or $2,759 billed yearly, for up to 2,000 customers with real-time scoring and Salesforce two-way sync. Enterprise is quoted from $5,900 a month. A free plan runs every feature on a sample book of customers, and connecting your own customers starts on a paid plan.
SaaS teams that want AI agents built around their own rules can also look at Custify, startups that want automated health scoring with many native integrations can look at Akita, and enterprise customer success teams can look at Gainsight Customer Success.