AI Agent Index
ByHeather MacAvelia·Independently reviewed·Published Jul 15, 2026·Updated Oct 7, 2026
Independently verified against live vendor data on Sep 22, 2026.

OpenAI's agent in ChatGPT that works from a goal to finished docs, sheets, slides and Sites, on web, mobile and desktop. Limited free on desktop, Plus from $20/month (USD).

How we scored it

Autonomy

5/5

Integrations

5/5

Pricing clarity

4/5

Evidence

3/5

Setup

5/5

The facts

ChatGPT Work is the agent experience in ChatGPT for longer, multi-step work that ends in a finished deliverable. It launched on July 9, 2026. Users describe an outcome and Work researches, analyzes information and creates documents, spreadsheets, presentations, reports or Sites, and users can review progress, answer questions, change direction and approve important actions. Work tasks can run once, repeat on a schedule, or start from an event such as a new Gmail message, a Slack channel message or GitHub pull request activity. Work runs in the cloud on ChatGPT web and mobile, and in the ChatGPT desktop app for Mac and Windows, where it can also use local files and desktop apps with the user's permission. The desktop app also holds OpenAI Codex for software work, and Voice lets users talk to Work and Codex. Work connects to apps such as Gmail, Slack, GitHub, Google Drive and SharePoint, and admins control cloud and local Work access by role. Work is included in ChatGPT plans and priced in USD. Free is $0. Go is $8 per month in the US and may include ads. Plus is $20 per month billed monthly. Pro comes in three monthly plans, Pro 100 at $100, Pro 200 at $200 and Pro 500 at $500, and only Pro 500 includes Astra Ultrafast in Work and Codex. Business is $20 per user per month billed annually or $25 monthly for a Standard seat, and $100 annually or $125 monthly for a Premium seat with higher Work and Codex limits, starting at 2 users. Enterprise and Edu are priced through sales. Free includes limited Work access in the desktop app, and Work on web and mobile is for eligible paid plans. Work follows the same usage structure as Codex, so each task draws on the plan's included allowance, and more complex tasks use more. Plus and Business Standard seats include limited GPT-6 Astra usage in Work, with optional credits after that, while Pro and Business Premium seats can use their full allowance on Astra. Event-triggered tasks are not available on Free or Go. Content on Free, Go, Plus and Pro can be used for model training unless the user opts out. ChatGPT Work is best for business teams on ChatGPT who want an agent to produce finished documents, spreadsheets, presentations and Sites from a goal and their connected apps. Teams that want a desktop agent from Anthropic should consider Claude Cowork, and Microsoft 365 organizations should consider Microsoft Copilot Cowork. For high-volume browser and app automation rather than deliverables, Browse AI, Skyvern, Browser Use and Zapier are built for that job. Current state Q4 2026: GPT-6 Astra is available in Work on Plus and above, Pro 500 (launched September 29, 2026) adds Astra Ultrafast in Work and Codex, and GPT-6.1 Sol is rolling out in Work and Codex. Work now carries out steps on websites through a cloud browser, and OpenAI has discontinued the earlier ChatGPT agent mode. ChatGPT Work is available on web, mobile and desktop for eligible plans, including Enterprise and Edu workspaces with Enterprise Key Management. OpenAI's trust portal lists SOC 2 Type 2, ISO/IEC 27001, 27701 and 42001 among its certifications, and OpenAI does not train on Business or Enterprise workspace data.

Pricing

freemium · $20/mo

View pricing ↗

Segment

Business

Setup

easy

Verified

Sep 22, 2026

Transparency

Mostly Public

Contract

Monthly or Annual

Data training

Opt-out

Human in loop

Optional

Capabilities

autonomousworkflow-builderdata-analysisschedulingcode-generationweb-searchno-code

Pros & Limitations

Editorial assessment

Pros

  • ✓Works from a goal to finished documents, spreadsheets, presentations, reports and Sites, and can run on a schedule or when a Gmail, Slack or GitHub event occurs.
  • ✓Runs in the cloud on web and mobile and locally in the desktop app with permission to use local files and apps, with OpenAI Codex in the same app.
  • ✓Free includes limited Work on desktop, and admins control cloud and local Work access by role.

Limitations

  • –Usage follows the Codex model, so longer and more complex tasks use more of the plan allowance, and extra usage is bought as credits.
  • –Plus and Business Standard seats include limited GPT-6 Astra usage in Work, and event-triggered tasks are not on Free or Go.
  • –Content on Free, Go, Plus and Pro can be used for model training unless the user opts out in settings.

Technical Details

Deployment
webmobiledesktop
Model architectureGPT-6 Astra and GPT-5.6, by plan
Autonomous rateWorks through multi-step projects to a finished deliverable without per-step approval, while users can review progress and approve important actions. Usage draws on the plan allowance. OpenAI publishes no autonomy percentage.
Integrations
GmailSlackGitHubGoogle DriveSharePointMicrosoft TeamsMicrosoft 365
Security
SOC 2 Type IIISO 27001ISO 42001GDPRHIPAACCPAISO 27701

Similar agents

Rating

4.4/ 5
★★★★★

Editorial score

How we score this →

Recognition

Listed 2026
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