Auto-Respond

Auto-Respond is an AI lead-response and voice platform from NZ Leads Inc., a California company, built for home service businesses and the marketing agencies that run their lead generation. When a lead arrives from a connected source, it creates the first reply in under 2 seconds, written from the business services, price ranges and availability, then asks qualifying questions, books the appointment in a built-in calendar and follows up on a schedule such as day 1, day 3 and day 7 until the customer replies or books. An optional voice agent calls new leads back when they share a phone number, answers inbound calls 24/7, transfers calls to a person and can run batch campaigns that call a list of past or cold leads. The vendor targets HVAC, roofing, plumbing, electrical, cleaning, landscaping, garage door, construction and moving businesses.

Six lead sources are supported: Yelp (Request a Quote leads and the follow-up messages in those conversations), Thumbtack, Facebook Messenger, Facebook Lead Ads, Instagram DMs and Google Local Services Ads. The vendor states that Angi, HomeAdvisor, Nextdoor, Porch, Houzz, Bark and Networx are not supported. Leads can be pushed to HubSpot, Pipedrive, Salesforce, monday.com, GoHighLevel, Workiz, Housecall Pro, ServiceTitan, AccuLynx, Quickbase and SmartMoving, and Zapier routes them to other apps. Appointment booking connects to Cal.com, FieldPulse, GoHighLevel, Housecall Pro and Quickbase, and team alerts go to Slack, Telegram or SMS. For custom systems, a REST Webhook posts each lead event as JSON and a Lead Reply API lets an external system send replies back to the lead.

Pricing is per connected source, in USD, billed monthly with no contract, setup fee, per-lead fee or lead cap. Yelp and Thumbtack are $99 a month each per location or account, Facebook Messenger, Instagram DMs and Google Local Services Ads are $49 each, and Facebook Lead Ads is $19. The voice agent is $10 a month per phone number plus $1 per minute of talk time, inbound and outbound, with each call rounded up to the next whole minute. Every source includes all features, with no tiers and no per-seat charge for team members. A 7-day trial applies to eligible first-time customers and locations when the order summary shows it.

The $19 Facebook Lead Ads source covers text response on one channel. Phone answering and callbacks need the voice agent, billed per number and per minute. Texting leads from a number Auto-Respond provides is an optional SMS add-on: a $20 one-time registration where one is required, $2 a month and per-message carrier fees. A business running Yelp and Thumbtack together pays $198 a month before any voice usage.

The Terms of Use, Privacy Policy and Data Processing Addendum each state that NZ Leads does not use customer data to train an NZ Leads generalized model for unrelated customers unless the customer opts in in writing, and that third-party AI service providers process data under their own contractual commitments. The Privacy Policy and Data Processing Addendum cover GDPR and CCPA. No SOC 2, ISO 27001 or HIPAA attestation is published. The vendor publishes a methodology page stating that each number on its site is either computed from a defined dashboard metric or attributed to a named public study, and that it publishes no aggregate conversion percentages.

Auto-Respond suits home service businesses and agencies whose leads arrive through Yelp, Thumbtack, Meta and Google Local Services Ads and who want instant replies, booking and callbacks priced per channel. Businesses that mainly need a phone receptionist answering callers in many languages should consider VoiceFleet.

Current state Q4 2026: six lead sources are supported, the voice agent answers inbound calls and calls leads back, and custom systems connect through the REST Webhook and Lead Reply API. The vendor states that first replies are created in under 2 seconds and that setup takes under 2 minutes.