Tidio vs Ultimo Bots (2026)
Side-by-side comparison of Tidio vs Ultimo Bots: pricing, capabilities, integrations, deployment complexity, and ratings. Built from The AI Agent Index's verified listing data. Tidio last verified November 9, 2026.
Data sourced from The AI Agent Index
Tidio
by Tidio
Live chat, help desk and Lyro AI Agent for small businesses and ecommerce. Free plan, 50 one-time Lyro chats. Starter $24.17/mo billed annually ($29 monthly), Growth from $49.17, Plus from $300/mo (USD).
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Ultimo Bots
by Ultimo Bots GmbH
No-code AI support agent for small businesses that answers from your content, books appointments, tracks orders and captures leads in chat. From $19/mo billed yearly (USD).
Capabilities
Tidio
Ultimo Bots
Pros & Limitations
Editorial assessmentTidio
Pros
- ✓The Free plan includes 50 billable conversations a month, 10 seats, live chat, ticketing and 50 one-time Lyro conversations, and every paid plan has a 7-day free trial with no credit card.
- ✓Tidio says its customers average a 75% resolution rate with Lyro, and replies from Lyro and Flows do not count toward a plan's billable conversations.
- ✓Lyro Actions let Lyro call a store's API to check order status and shipment details or change an address, and Lyro can also be added to Zendesk, Intercom or Salesforce.
Limitations
- –Lyro is a separate subscription after the first 50 conversations, starting at $32.50 per month billed annually or $39 monthly for 50 conversations.
- –Self-serve plans stop at 2,000 billable conversations and 10 seats, and Plus, which starts at $300 per month plus usage, is sold through the sales team.
- –Removing Tidio branding costs $16.67 per month billed annually, and OpenAPI access, departments and custom branding start on Plus.
Ultimo Bots
Frequently asked questions
How does pricing compare between Tidio vs Ultimo Bots?
Tidio uses a freemium model, starting at $24.17 per month on an annual commitment (month-to-month costs more). Ultimo Bots uses a subscription model, starting at $19 per month on an annual commitment (month-to-month costs more).
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