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Maxdesk vs YundaDesk (2026)

Side-by-side comparison of Maxdesk vs YundaDesk: pricing, capabilities, integrations, deployment complexity, and ratings. Built from The AI Agent Index's verified listing data. YundaDesk last verified August 27, 2026.

Data sourced from The AI Agent Index

Maxdesk logo

Maxdesk

by MXG Infotech Pvt Ltd

Help desk with unlimited agents on every plan and two AI agents on Elite that triage email tickets and send confident replies. Free, then $20 or $99 per workspace per month (USD).

freemiumSMB
Visit Maxdesk →
YundaDesk logo

YundaDesk

by Shenzhen Zhi’an Technology Co., Ltd. (深圳市知安科技有限公司)

Omnichannel AI support agent for cross-border ecommerce, answering across web chat, email and nine messaging channels, with human approval on refunds and other high-risk actions. Free plan, paid from $20/month (USD).

freemiumB2B
Visit YundaDesk →
Maxdesk
YundaDesk
Pricing model
freemium
freemium
Starting price
$20/mo
$20/mo
Pricing transparency
mostly public
mostly public
Contract type
both
monthly
Customer segment
SMB
B2B
Deployment
web
web, cloud
Setup difficulty
—
easy
Avg setup time
—
15 minutes
Editorial rating
On Our Radar
On Our Radar
G2 rating
No G2 listing
No G2 listing
MCP
No
No
GitHub stars
N/A
N/A
Data training
no
not disclosed
Human in loop
optional
optional
Security certs
None confirmed
None confirmed

Capabilities

Maxdesk

ticket-resolutionautonomousno-codeknowledge-basereportingmultilingual

YundaDesk

omnichannelmultilingualintent-detectionecommerce-supportorder-managementknowledge-baseautonomous

Pros & Limitations

Editorial assessment

Maxdesk

YundaDesk

Pros

  • ✓Genuinely free tier with unlimited agents, channels, conversations and messages, plus 1,000 AI credits a month and no credit card required.
  • ✓Native coverage of Asian and Southeast Asian channels including LINE, Zalo OA, WeChat and TikTok alongside WhatsApp, Instagram and Messenger.
  • ✓Credit-metered pricing means cost tracks AI volume rather than headcount, not seats.

Limitations

  • ⚠No security certification is named on any surface, including the vendor's own trust center, terms and privacy policy.
  • ⚠No MCP server, and the live API host publishes no developer documentation, so programmatic extension is limited.
  • ⚠Independent evidence has not accumulated yet. The claimed G2 profile carries no reviews, so the rating stays unpublished.

Frequently asked questions

How does pricing compare between Maxdesk vs YundaDesk?

Maxdesk uses a freemium model, starting at $20 per month. YundaDesk uses a freemium model, starting at $20 per month.

View full Maxdesk profile

Pricing, reviews, integrations →

View full YundaDesk profile

Pricing, reviews, integrations →

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