Lindy vs Runbear (2026)

Lindy

by Lindy AI

Runbear

by Runbear, Inc.

Pros

• ✓Works where the team already talks: one shared Lindy answers @mentions in Slack channels, and each person gets a private Lindy in DMs, iMessage, the web app and Gmail.
• ✓Connects to 1,500+ apps and to any hosted MCP server by URL, with per-integration guardrails that decide which writes run automatically and which wait for approval in Slack.
• ✓Holds SOC 2 Type II audited by Johanson Group, lists HIPAA, PIPEDA and GDPR compliance, and states that customer data is never used to train models.

Limitations

• –No permanently free plan. A new workspace starts with $50 in free credits that last 7 days, after which every active user is billed from $29.99 a month.
• –Monthly credits do not roll over, and when the workspace pool runs out Lindy pauses credit-using actions until an admin buys a top-up at $10 per 1,000 credits or the next billing cycle begins.
• –HIPAA with a signed BAA, SSO and audit logs are limited to the quote-based Enterprise plan, and Lindy does not publish its own MCP server for external assistants.

Pros

• ✓Works in both MCP directions, acting as a client through managed and custom MCP servers and exposing its own hosted MCP server for Claude Code, Claude Desktop, Cursor, VS Code, Windsurf and Zed.
• ✓Credit-based pricing with no per-seat charge, so cost tracks usage rather than headcount, and both published tiers list their exact credit allowance and the pay-as-you-go rate beyond it.
• ✓Per-user authorization on shared agents plus a SIEM-exportable audit log, SOC 2 Type II, HIPAA support for eligible Enterprise customers under a BAA, and a stated commitment that customer data is not used for model training.

Limitations

• –The MCP server is in early access with an expanding tool set, and the vendor states some agent settings remain dashboard-only. It also requires an MCP client that supports remote servers with OAuth.
• –HubSpot and Zendesk deployment, CRM integrations and bring-your-own-key models start on Business, at four times the Team rate, so a support or revenue team that needs its CRM in the loop starts at $319 per month billed yearly.
• –Independent evidence is limited to a small number of G2 and Product Hunt reviews, with no Capterra or Trustpilot reviews, and the SOC 2 Type II report is available only on request.