Avoma vs Fireflies.ai (2026)

Avoma

by Avoma, Inc.

Fireflies.ai

by Fireflies.ai

Pros

• ✓Covers recording, AI notes, CRM updates, scheduling, coaching and forecasting in one platform, and only recorder seats are paid: viewers and collaborators are free on every plan.
• ✓Two-way HubSpot and Salesforce sync, native dialer and conferencing integrations, a REST API with webhooks, and an MCP server that lets Claude and ChatGPT read and update meeting records.
• ✓SOC 2 Type II and ISO/IEC 42001:2023 certified, transcribes more than 60 languages and dialects, and offers a 14-day trial of the Organization plan with every add-on and no credit card.

Limitations

• –Coaching scorecards, smart trackers, deal risk alerts and forecasting are add-ons at $29 per seat per month billed annually, or $35 monthly, on top of the base plan.
• –Enterprise is billed annually only, needs at least 10 recorder seats and is sold through a demo, and SSO, SCIM, HIPAA compliance and signed DPAs are Enterprise features.
• –Startup caps a workspace at 25 recorder seats and Organization at 100, every recorder must be on the same plan, and expert onboarding on Startup is an optional $1,000 one-time fee.

Pros

• ✓The Free plan includes unlimited transcription, 400 minutes of storage per team and 20 AI credits, and paid plans start at $10 per seat per month billed annually.
• ✓An official remote MCP server lets Claude, ChatGPT, Cursor or Devin search and use a team's meeting transcripts, and API access is on every plan.
• ✓Integrations cover more than 100 apps, including Salesforce, HubSpot, Slack, Notion and recruiting and dialer tools, and a Chrome extension records without a bot.

Limitations

• –AI summaries are limited on the Free plan, and video recording and downloads require Pro at $10 per seat per month billed annually or $18 monthly.
• –Conversation intelligence and team analytics start on Business at $19 per seat per month billed annually, and recording length is capped at 2 to 4 hours by plan.
• –SSO, SCIM, HIPAA compliance and custom data retention are Enterprise features at $39 per seat per month, sold through sales and billed annually only.