Valory AI

Valory AI is a managed AI receptionist for Australian service businesses, operated by Evolving Technologies Pty Ltd of Brisbane (ABN 72 654 819 128). The agent answers inbound calls around the clock, captures leads and quote requests, books appointments or jobs where the call flow allows it, and routes follow-up context to staff by SMS, email or direct transfer with the urgent-versus-queued rules set by the customer. The commercial model is done-for-you rather than self-serve, and the vendor states that plainly: "You approve the flow. We build it." Every plan includes a discovery workshop, call-flow design, voice and knowledge base setup, calendar and CRM integration work, test calls, launch monitoring and ongoing tuning. Go-live is quoted at 3 to 5 business days. There is no signup path and no trial to start on your own - engagement begins with a booked walkthrough - but the customer does get a login and a performance dashboard once live, and the agent, not a person, answers the calls. Pricing is published in Australian dollars across four tiers: Intro at 149 per month with 100 voice minutes and 50 SMS, Core at 299 with 250 minutes and 150 SMS, Premium at 499, and Enterprise from 1,299. Outbound calling is a 99 per month add-on on the lower tiers. Allowances are metered rather than capped, with voice overage published per tier at 0.90, 0.70, 0.50 and 0.30 per minute and SMS at 0.10 per message, so exceeding an allowance costs money rather than pausing the agent. A setup fee applies on top, quoted from 990 and varying with scope. The vendor advertises no lock-in and a money-back guarantee. Integration is calendar-and-CRM shaped rather than developer shaped: Google and Outlook calendars, booking tools, CRMs and webhook workflows, configured by the vendor during onboarding. There is no public API and no Model Context Protocol surface - both terms return zero across the vendor own 53,656-character llms.txt reference - so this is a product an operations team buys, not one a developer builds on. On security the vendor publishes AES-256 encryption at rest and in transit, documented access and retention controls, and alignment with Australian Privacy Act 1988 obligations. It claims no third-party certification, and none is asserted here. Outcome evidence is thin and entirely first-party: three named case studies on the site, against an unlinked and uncounted claim of a 5.0 Google rating and no presence on any independent review platform. Current state Q3 2026: the four published tiers and the from-990 setup fee were read on 21 August 2026, and the vendor's own machine-readable reference is stamped 10 August 2026. Pricing is in Australian dollars, confirmed in the pricing page structured data rather than inferred from the symbol. No G2, Capterra or Trustpilot profile exists, and the 5.0 Google rating advertised on the homepage carries no count, no link and no profile we could find by search, so the editorial rating on this listing is withheld pending third-party evidence.