Valory AI

Valory AI is a managed AI receptionist for Australian service businesses, operated by Evolving Technologies Pty Ltd of Brisbane (ABN 72 654 819 128). The agent answers inbound calls around the clock, captures leads and quote requests, books appointments or jobs where the call flow allows it, and routes follow-up context to staff by SMS, email or direct transfer with the urgent-versus-queued rules set by the customer. The commercial model is done-for-you rather than self-serve, and the vendor states that plainly: "You approve the flow. We build it." Every plan includes a discovery workshop, call-flow design, voice and knowledge base setup, calendar and CRM integration work, test calls, launch monitoring and ongoing tuning. Go-live is quoted at 3 to 5 business days. There is no signup path and no trial to start on your own - engagement begins with a booked walkthrough - but the customer does get a login and a performance dashboard once live, and the agent, not a person, answers the calls. Pricing is published in Australian dollars across four tiers: Intro at 149 per month with 100 voice minutes and 50 SMS, Core at 299 with 250 minutes and 150 SMS, Premium at 499, and Enterprise from 1,299. Outbound calling is a 99 per month add-on on the lower tiers. Allowances are metered rather than capped, with voice overage published per tier at 0.90, 0.70, 0.50 and 0.30 per minute and SMS at 0.10 per message, so exceeding an allowance costs money rather than pausing the agent. A setup fee applies on top, quoted from 990 and varying with scope. The vendor advertises no lock-in and a money-back guarantee. Integration is calendar-and-CRM shaped rather than developer shaped: Google and Outlook calendars, booking tools, CRMs and webhook workflows, configured by the vendor during onboarding. There is no public API and no Model Context Protocol surface - both terms return zero across the vendor own 53,656-character llms.txt reference - so this is a product an operations team buys, not one a developer builds on. On security the vendor publishes AES-256 encryption at rest and in transit, documented access and retention controls, and alignment with Australian Privacy Act 1988 obligations. It claims no third-party certification, and none is asserted here. Outcome evidence is early-stage: three customer case studies sit on the vendor's own site, and its third-party review presence is new. Valory suits an operator who wants the phone answered without becoming the person who configures it. That is a real choice, and the catalog carries the alternatives: Workforce Wave builds a first agent from a website URL for teams that would rather set it up themselves, ElevenAgents is the platform option for developers who want an API and an MCP surface to build on, and VoiceFleet answers in more than thirty languages for buyers who need wider coverage than one market. Valory is priced in Australian dollars and written against Australian Privacy Act obligations, so it is built for Australian businesses rather than for a global rollout. Current state Q3 2026: four tiers are published in Australian dollars, from 149 per month to 1,299 for Enterprise, with a setup fee quoted from 990 on top. Integration work covers Google Calendar, Outlook, Acuity and Calendly, with CRM and webhook handoffs mapped during onboarding. A Google Business Profile carries 5.0 from three reviews, and profiles on G2, Capterra and Trustpilot are live and awaiting their first reviews. The privacy policy permits model training on call data, and excludes anything drawn through the Google APIs.