Adapt vs Make.com (2026)

Adapt

by Adapt

Make.com

by Celonis (Make)

Pros

• ✓Works where teams already are: Slack (including a Slack app under the customer's own name and icon), the web app, a Chrome extension that can take browser actions, email, and iMessage or RCS texting.
• ✓A hosted MCP server (beta) with OAuth sign-in lets Claude Code, Codex, Cursor, VS Code and other MCP clients run an Adapt agent with full company context, and models can run on the customer's own keys at no markup.
• ✓SOC 2 Type II certified, with a stated commitment that customer data is never used to train AI models, an optional zero data retention mode on Managed, and natural-language policies that can require approval before named actions.

Limitations

• –Microsoft Teams is not listed among Adapt's surfaces or integrations, so organizations that do not use Slack rely on the web app, browser extension, email or text messaging.
• –Managed pricing combines a per-user fee with metered sandbox compute, storage, memory and gateway model usage, which is harder to forecast than a flat subscription, and there is no free hosted tier.
• –The open-source edition is waitlist-only until its January 4, 2027 launch rather than a public repository today, and independent reviews are limited to a small number on G2.

Pros

• ✓Visual scenario builder handles complex branching, iteration, parallel execution, and data transformation on one canvas. Scenario Inputs and Outputs enable structured data passing between chained workflows.
• ✓Credit-based pricing bills per module action rather than per task, and the price per scenario drops as credit tiers scale. On Pro and above, annual billing lets credits pool across 12 months rather than expiring each month. File size limits rise from 5 MB on Free to 1 GB on Enterprise.
• ✓Connects 3,000+ apps with detailed control over data mapping and error handling at each step. Native MCP server and client app, Make AI Agents, Library of Agents, AI Content Extractor, and AI Web Search embed intelligence at any automation step.

Limitations

• –Make runs on its own AWS infrastructure in the EU or North America, with an on-premise agent available on Enterprise.
• –Apps without a native connector among the 3,000+ connect through the HTTP module or the Custom Apps builder.
• –When credits run out on Free through Teams, scenarios pause until credits are added, with alerts at 75 and 90 percent of the allowance and overage protection on Enterprise.