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YundaDesk vs Zeiko (2026)

Side-by-side comparison of YundaDesk vs Zeiko: pricing, capabilities, integrations, deployment complexity, and ratings. Last updated August 27, 2026 by The AI Agent Index Editorial Team.

Data sourced from The AI Agent Index

YundaDesk logo

YundaDesk

by Shenzhen Zhi’an Technology Co., Ltd. (深圳市知安科技有限公司)

Omnichannel AI support agent for cross-border ecommerce, answering across web chat, email and nine messaging channels, with human approval on refunds and other high-risk actions. Free plan, paid from $20/month (USD).

freemiumB2B
Visit YundaDesk →
Zeiko logo

Zeiko

by Zeiko AI Technologies Inc.

Zeiko runs supervised AI support agents for small teams, answering from approved sources with permission-scoped approvals and human handoff. From $15 per month (USD) billed yearly.

subscriptionSMB
Visit Zeiko →
YundaDesk
Zeiko
Pricing model
freemium
subscription
Starting price
$20/mo
$15/mo, billed annually
Pricing transparency
mostly public
mostly public
Contract type
monthly
both
Customer segment
B2B
SMB
Deployment
web, cloud
web, cloud, api, cli
Setup difficulty
easy
moderate
Avg setup time
15 minutes
—
Editorial rating
On Our Radar
On Our Radar
G2 rating
No G2 listing
No G2 listing
MCP
No
Server
GitHub stars
N/A
N/A
Data training
not disclosed
not disclosed
Human in loop
optional
required
Security certs
None confirmed
None confirmed

Capabilities

YundaDesk

omnichannelmultilingualintent-detectionecommerce-supportorder-managementknowledge-baseautonomous

Zeiko

workflow-builderknowledge-baseomnichannelecommerce-supportmcp-server

Pros & Limitations

Editorial assessment

YundaDesk

Pros

  • ✓Genuinely free tier with unlimited agents, channels, conversations and messages, plus 1,000 AI credits a month and no credit card required.
  • ✓Native coverage of Asian and Southeast Asian channels including LINE, Zalo OA, WeChat and TikTok alongside WhatsApp, Instagram and Messenger.
  • ✓Credit-metered pricing means cost tracks AI volume rather than headcount, not seats.

Limitations

  • ⚠No security certification is named on any surface, including the vendor's own trust center, terms and privacy policy.
  • ⚠No MCP server, and the live API host publishes no developer documentation, so programmatic extension is limited.
  • ⚠Independent evidence has not accumulated yet. The claimed G2 profile carries no reviews, so the rating stays unpublished.

Zeiko

Pros

  • ✓Publishes a public JSON and markdown agent catalog plus an MCP endpoint, an API, a CLI and an SDK.
  • ✓Both billing rates are published for every self-serve tier, and seat overage is priced openly.
  • ✓Approvals, approved-source answers and state-preserving handoff are built in rather than sold as an add-on.

Limitations

  • ⚠No SOC 2, ISO 27001 or HIPAA attestation is published, and the support agent trust page names no certification.
  • ⚠There is no free plan and no free trial, and the vendor states the founding package is not a trial.
  • ⚠The pricing page calls Starter and Team support-first while the tier cards describe them as a Shopify-first ecommerce package.

Frequently asked questions

How does pricing compare between YundaDesk vs Zeiko?

YundaDesk uses a freemium model, starting at $20 per month. Zeiko uses a subscription model, starting at $15 per month on an annual commitment (month-to-month costs more).

View full YundaDesk profile

Pricing, reviews, integrations →

View full Zeiko profile

Pricing, reviews, integrations →

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