ElevenAgents vs VoiceFleet (2026)

ElevenAgents

by ElevenLabs

VoiceFleet

by VoiceFleet

Pros

• ✓One agent can work across phone, web, WhatsApp, SMS and email, and act in other systems mid-conversation through webhook, code and MCP tools.
• ✓Customers pick the model for each agent from Anthropic, Google, OpenAI and Qwen or bring their own, and can test agents with simulations and guardrails before launch.
• ✓Plan prices and per-minute rates are published, from a free tier with 15 call minutes a month, and ElevenLabs adds no telephony fee.

Limitations

• –Language model use is billed on top of call minutes and varies by model, and calls over the concurrency limit cost double, at $0.16 a minute.
• –Customer content is used to improve ElevenLabs' services unless the customer opts out in account settings.
• –Connecting telephony, tools and knowledge bases takes developer work, and custom SSO and HIPAA BAAs need an Enterprise contract.

Pros

• ✓Handles inbound calls end to end in 30-plus languages: it answers, holds a natural conversation, books appointments, takes messages, and escalates urgent calls without staff involvement.
• ✓Books directly into Google Calendar, Outlook, Calendly, Cal.com, and Mindbody, with demoed bookings into Square Appointments and Open Dental, plus webhooks on higher plans.
• ✓Fully public euro-based pricing from 99 euros per month with a 7-day free trial, no setup fees, no contracts, and self-serve setup in under an hour.

Limitations

• –The product is early-stage and Ireland-first, with no independent reviews yet: both its G2 and Capterra profiles are live but carry zero reviews, and testimonials are illustrative and unnamed.
• –Pricing is minutes-based with per-minute overage above the plan allowance, so call-heavy months can push costs above the headline monthly price.
• –Scope is limited to inbound reception and booking, with no outbound campaigns and no public API or MCP server, and the Pro plan caps at 2,000 minutes for high-volume operations.