AI Agent Index

Otter.ai vs Square9 (2026)

Side-by-side comparison of Otter.ai vs Square9: pricing, capabilities, integrations, deployment complexity, and ratings. Built from The AI Agent Index's verified listing data. Otter.ai last verified October 14, 2026.

Data sourced from The AI Agent Index

Otter.ai logo

Otter.ai

by Otter.ai

AI meeting agent that joins Zoom, Teams and Google Meet to transcribe, summarize and sync notes to CRM, plus SDR and Recruiting agents and an MCP server. Free plan, Pro $8.33/user/mo billed annually.

freemiumBusiness
Visit Otter.ai →
Square9 logo

Square9

by Utkast AI AS

Records calls by pressing #9 on your phone and meetings from your desktop with no bot, then files the transcript, summary and tasks on the right client and project. From $22/user/mo yearly.

subscriptionSmall business
Visit Square9 →
Otter.ai
Square9
Pricing model
freemium
subscription
Starting price
$8.33/mo, billed annually
$22/mo, billed annually
Pricing transparency
mostly public
mostly public
Contract type
both
both
Customer segment
Business
Small business
Deployment
web, mobile, api
desktop, mobile, web
Setup difficulty
easy
—
Avg setup time
—
—
Editorial rating
4.6 / 5
On Our Radar
G2 rating
4.4/5 (505 reviews)
No G2 listing
MCP
Server
No
GitHub stars
N/A
N/A
Data training
May Train
—
Human in loop
optional
—
Security certs
SOC 2 Type II, HIPAA, GDPR, CCPA
None confirmed

Capabilities

Otter.ai

meeting-transcriptionsummarizationconversation-intelligencecrm-syncworkflow-automation

Square9

meeting-notestranscriptionsummarizationtask-managementemail-optimizationconversation-intelligence

Pros & Limitations

Editorial assessment

Otter.ai

Pros

  • ✓The meeting agent joins Zoom, Microsoft Teams and Google Meet calls automatically and produces live transcripts, summaries and action items, and AI Chat searches across past meetings.
  • ✓The Otter MCP server is included on every plan, including the free Basic plan, so assistants such as Claude, ChatGPT and Cursor can search meeting transcripts.
  • ✓SDR and Recruiting agents extend Otter beyond note-taking, with CRM sync for Salesforce, HubSpot and Microsoft Dynamics, and HIPAA is available on Enterprise with a BAA.

Limitations

  • –Basic includes 300 transcription minutes a month and 3 lifetime file imports, and Pro caps meetings at 90 minutes and file imports at 10 a month, so frequent or long meetings need Business or above.
  • –Transcription supports six languages: English, Spanish, French, German, Japanese and Chinese (Simplified).
  • –The privacy policy permits training on de-identified recordings and transcripts, and only Enterprise workspaces are opted out of model training by default.

Square9

Frequently asked questions

How does pricing compare between Otter.ai vs Square9?

Otter.ai uses a freemium model, starting at $8.33 per month on an annual commitment (month-to-month costs more). Square9 uses a subscription model, starting at $22 per month on an annual commitment (month-to-month costs more).

View full Otter.ai profile

Pricing, reviews, integrations →

View full Square9 profile

Pricing, reviews, integrations →

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