AI Agent Index

Runbear vs Tines (2026)

Side-by-side comparison of Runbear vs Tines: pricing, capabilities, integrations, deployment complexity, and ratings. Last updated August 8, 2026 by The AI Agent Index Editorial Team.

Data sourced from The AI Agent Index

Runbear logo

Runbear

by Runbear, Inc.

Shared AI teammates in Slack, Teams, Discord, HubSpot and Zendesk that answer from connected team knowledge and act across 2,500+ tools. Exposes its own MCP server. From $79/mo billed yearly (USD), 14-day free trial.

subscriptionB2B
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Tines logo

Tines

by Tines

Intelligent workflow platform for security, IT and operations: AI agents, MCP server, case management and app building. Free edition with 3 workflows, paid editions quote-only.

freemiumENTERPRISE
Visit Tines
Runbear
Tines
Pricing model
subscription
freemium
Starting price
$79/mo, billed annually
Contact sales
Pricing transparency
mostly public
partial
Contract type
both
both
Customer segment
B2B
ENTERPRISE
Deployment
web, api, cloud
web, api, cloud, self-hosted
Setup difficulty
easy
moderate
Avg setup time
1-5 days for first workflow (no-code builder, pre-built templates available)
Editorial rating
4.0 / 5
4.5 / 5
G2 rating
4/5 (1 reviews)
4.7/5 (401 reviews)
MCP
Server + client
Server
GitHub stars
N/A
N/A
Data training
no
no
Human in loop
optional
optional
Security certs
SOC 2 Type II
SOC 2 Type II, ISO 27001, ISO 42001, GDPR, CCPA

Capabilities

Runbear

autonomousworkflow-builderno-codemcp-serverbyokcrm-syncticket-resolutionknowledge-baseschedulingreportingmicrosoft-teams

Tines

workflow-builderautonomousno-codeagentic-codingreportingscheduling

Pros & Limitations

Editorial assessment

Runbear

Pros

  • Works in both MCP directions, acting as a client from Slack and exposing its own hosted MCP server for Claude Code, Claude Desktop, Cursor, VS Code, Windsurf and Zed.
  • Credit-based pricing with no per-seat charge, so cost tracks usage rather than headcount, and both published tiers list their exact credit allowance.
  • Per-user authorization on shared agents plus a SIEM-exportable audit log, and the vendor states plainly that customer data is not used for model training.

Limitations

  • The MCP server is in early access with an expanding tool set, and the vendor states some agent settings remain dashboard-only.
  • The vendor publishes two different integration counts, 2,500+ on its integrations page and 2,000+ in its llms.txt and its own submission, and we could not establish which is current.
  • Independent evidence is thin at one G2 review and seven Product Hunt reviews, with no Capterra or Trustpilot presence, and the SOC 2 Type II report is gated behind a trust center access request.

Tines

Pros

  • Three workflow modes in one environment: human-led for judgment calls, deterministic for compliance and triage, and agentic for autonomous action, so teams can automate mission-critical work without committing entirely to autonomous AI.
  • Publishes an MCP server on every edition including the free one, exposing any API or workflow to Claude Desktop, Cursor, Cline and other MCP clients, with four access control modes.
  • ISO/IEC 42001:2023 certified for AI management alongside SOC 2 Type 2 and ISO/IEC 27001:2022, all verified in an ungated Trust Center, which few workflow platforms can show.

Limitations

  • No published rates above the free edition: Business and Enterprise are both quote-only, so budgeting or comparing against Zapier or Make requires entering a sales conversation first.
  • The free edition is capped at three live workflows and MCP server builds count against that limit, so a single MCP build consumes a third of the free allowance.
  • The platform is most mature for SecOps and ITOps, and teams in marketing, sales, or product will find fewer pre-built templates than on Zapier or Make.

Frequently asked questions

How does pricing compare between Runbear vs Tines?

Runbear uses a subscription model, starting at $79 per month on an annual commitment (month-to-month costs more). Tines uses a freemium model with pricing on request.

View full Runbear profile

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View full Tines profile

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