Granola vs Fireflies.ai (2026)

Granola

by Granola, Inc.

Fireflies.ai

by Fireflies.ai

Pros

• ✓Bot-free architecture across any meeting platform (Zoom, Meet, Teams, Webex, Slack) from Mac, Windows, and iPhone without appearing as a participant, eliminating bot friction in client-facing calls and regulated meeting environments
• ✓$1.5B valuation from $125M Series C (March 2026) with enterprise customers including Vanta, Vercel, Gusto, Asana, Cursor, Lovable, Decagon, and Mistral AI, plus SOC 2 Type 2 certification completed July 2025 validating security posture for enterprise procurement
• ✓Business plan at $14/user/month includes Attio, Notion, Slack, HubSpot, Affinity, Asana, Zapier, MCP integration, and personal API -- competitive integration breadth at a price meaningfully below Otter.ai Business and Fathom Business tiers

Limitations

• ⚠Manual start required before each meeting -- Granola does not auto-join or auto-record, so notes are missed if the user forgets to start the recording before a call begins
• ⚠Language support is listed as multi-language on the pricing page but no specific language count is published -- less transparent and likely more limited in scope than competitors who specify 25+ or 100+ languages
• ⚠Org-wide model training opt-out and SSO require Enterprise at $35/user/mo -- Business at $14 allows individual opt-out but not team-wide policy, which creates a compliance gap for teams in regulated industries below Enterprise budget

Pros

• ✓Most comprehensive free tier in the meeting intelligence category with unlimited transcription, 100+ language support, API access, and mobile app at $0 -- enabling enterprise-level evaluation before commitment
• ✓SOC 2 Type II, GDPR, and HIPAA compliance (Enterprise with BAA) covers the widest range of regulated industries including healthcare, finance, and legal -- broader compliance coverage than most direct competitors
• ✓200+ AI apps for post-meeting automation including sales call analysis, objection tracking, content calendar generation, and user research recording provide workflow depth well beyond simple transcription

Limitations

• ⚠AI credits are a one-time shared workspace pool that does not reset monthly on any plan -- heavy users of AskFred and advanced AI summaries exhaust the allotment and face unexpected upgrade pressure or additional credit purchases
• ⚠Visible Notetaker bot joins meetings as a named participant on all plans, which can create friction in sensitive client-facing calls; the Chrome extension bot-free alternative is available but less capable than the primary bot experience
• ⚠Video recording is locked behind Business at $19/seat/month annual -- teams needing to review what was shown on screen as well as what was said must upgrade past Pro even for moderate usage