Fathom vs Granola (2026)

Fathom

by Fathom Video

Granola

by Granola, Inc.

Pros

• ✓Free plan with unlimited recordings, transcriptions and AI summaries, captured by meeting bot, bot-free on Mac, or in person on iOS.
• ✓Official MCP server and public API, Claude and ChatGPT connections on every plan, and 32 listed integrations including Salesforce, HubSpot and Slack.
• ✓Business-tier CRM field sync writes meeting insights to Salesforce and HubSpot fields, with Deal View and AI scorecards.

Limitations

• –SSO and SCIM provisioning, custom data retention and a signed HIPAA BAA require the sales-led Enterprise plan.
• –Bot-free capture runs in the Mac app, bot-free video is in a limited beta, and Windows support is announced but not yet released.
• –De-identified meeting data may train Fathom's in-house AI models by default unless the account opts out in settings.

Pros

• ✓Captures audio from the device instead of sending a bot into the call, so it works with any meeting app, with apps for Mac, Windows, iPhone, Android and Apple Watch.
• ✓The free Basic plan includes unlimited AI meeting notes, AI chat, Recipes, templates, shared folders and the Slack integration, and its MCP server reaches Claude, ChatGPT, Cursor and other AI tools on every plan.
• ✓Enterprise adds HIPAA-compliant workspaces with a Business Associate Agreement, SCIM and an audit API at a published $35 per user per month, bought in the app.

Limitations

• –Recording must be started manually for each meeting because Granola does not auto-join or auto-record calls, so a meeting nobody starts is not captured.
• –Audio is deleted after transcription, so there is no recording to play back, and the free Basic plan shows only the last 30 days of notes in the app.
• –HIPAA coverage, SSO, SCIM and a workspace-wide training opt-out require Enterprise, SSO is offered to teams of 50 or more users, and Business allows only a per-user opt-out.