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ChatterMate vs Robylon (2026)

Side-by-side comparison of ChatterMate vs Robylon: pricing, capabilities, integrations, deployment complexity, and ratings. Built from The AI Agent Index's verified listing data. Robylon last verified August 27, 2026.

Data sourced from The AI Agent Index

ChatterMate logo

ChatterMate

by ChatterMate

Open-source AI customer support agent that answers from your own content, acts through MCP tools and hands off to humans. Self-hostable. Free for 300 messages a month, Base from $19/agent.

freemiumSMB
Visit ChatterMate →
Robylon logo

Robylon

by Robylon AI

Robylon runs AI support agents across chat, WhatsApp, email, tickets and voice, with human reviewers covering low-confidence replies. Free plan, then credit-based plans from $22.50/mo billed annually (USD).

freemiumB2B
Visit Robylon →
ChatterMate
Robylon
Pricing model
freemium
freemium
Starting price
$15.83/mo, billed annually
$22.50/mo, billed annually
Pricing transparency
public
mostly public
Contract type
both
both
Customer segment
SMB
B2B
Deployment
web, cloud, self-hosted, api
web, cloud
Setup difficulty
—
easy
Avg setup time
—
3-7 days
Editorial rating
On Our Radar
4.3 / 5
G2 rating
No G2 listing
5/5 (42 reviews)
MCP
Server + client
No
GitHub stars
N/A
N/A
Data training
—
yes
Human in loop
—
optional
Security certs
None confirmed
SOC 2 Type II, GDPR, CCPA, HIPAA

Capabilities

ChatterMate

knowledge-baseticket-resolutionopen-sourcemcp-serverbyokworkflow-builder

Robylon

autonomousomnichannelticket-resolutionmultilingualknowledge-baseworkflow-builderbyok

Pros & Limitations

Editorial assessment

ChatterMate

Robylon

Pros

  • ✓Publishes a full self-serve price ladder in both billing states, including a free forever plan and a per-plan credit allowance, with each add-on priced item by item.
  • ✓Thirty-two named integrations on a dedicated directory page, spanning helpdesks, commerce, CRM, storage and voice carriers, with write access rather than read-only lookups.
  • ✓Forty-nine supported languages enumerated by the vendor, and a public trust portal listing SOC 2, GDPR, CPRA and HIPAA as compliant alongside a SOC 2 Type 2 report.

Limitations

  • ⚠No MCP server and no MCP client, confirmed across the documentation corpus, both sitemaps and a DNS check, so agent-to-agent tooling is not available today.
  • ⚠Autonomous resolution is quoted at 60-80% for email, 70-80% when connected to systems of record and up to 90% on the G2 profile, so the figure depends on channel and setup.
  • ⚠AI replies pause when a plan's credit allowance is used up until credits are topped up, and the human agent inbox is a separately priced add-on from $19 per seat per month.

Frequently asked questions

How does pricing compare between ChatterMate vs Robylon?

ChatterMate uses a freemium model, starting at $15.83 per month on an annual commitment (month-to-month costs more). Robylon uses a freemium model, starting at $22.50 per month on an annual commitment (month-to-month costs more).

View full ChatterMate profile

Pricing, reviews, integrations →

View full Robylon profile

Pricing, reviews, integrations →

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