AI Agent Index
ByHeather MacAvelia·Independently reviewed·Published Apr 30, 2026·Updated Oct 3, 2026
Independently verified against live vendor data on Oct 3, 2026.

Microsoft's agent in Microsoft Copilot that carries out multi-step work across Outlook, Teams, Word, Excel and PowerPoint. Needs a Microsoft 365 Copilot license, billed per use in Copilot Credits.

How we scored it

Autonomy

4/5

Integrations

5/5

Pricing clarity

3/5

Evidence

4/5

Setup

3/5

The facts

From

$21

subscription · annual ↗

GitHub

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Stars

G2

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Rating

MCP

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Microsoft Copilot Cowork is the part of Microsoft Copilot that carries out multi-step work on a user's behalf. The user describes an outcome, and Cowork plans the steps, picks the skills and apps it needs, and works through them in Outlook, Teams, Word, Excel, PowerPoint, OneDrive and SharePoint. It pauses for approval before sensitive actions such as sending an email or posting in Teams. It returns finished work such as a deck, report, email or status update, and it can run prompts on a schedule or start a task when a matching email or Teams message arrives. Cowork grounds its work in the user's emails, meetings, files and business data through Work IQ, and it can only reach content the user already has permission to see. Built-in skills cover Word, Excel, PowerPoint, PDF, email, scheduling, calendar management, meetings, daily briefings, enterprise search, communications and deep research, and users can add up to 50 custom skills. Plugins from the Microsoft 365 App Store add skills and connectors, including Microsoft plugins for Dynamics 365 and Fabric IQ and partner plugins such as Asana, Box, HubSpot, monday.com and Notion. On the web, Cowork can also complete browser tasks in Microsoft Edge on the user's own device, using the user's existing sign-ins, once an admin turns that on. Users pick a model or leave the picker on Auto. Microsoft's model list includes OpenAI's GPT 5.6 Sol, GPT 5.6 Terra and GPT 6 Astra, GPT 5.5 in the Frontier program, and Anthropic's Claude Opus 5, Claude Sonnet 5 and Claude Fable 5.1. A reasoning effort setting runs from Light to Max. Anthropic models are on by default in most commercial regions but off by default for customers in the EU, EFTA and UK. Admins can turn the Anthropic model family off, and users keep working with the remaining models. Cowork runs on the web at copilot.cloud.microsoft, in Outlook and Teams, in the Microsoft Copilot desktop app for Windows and macOS, and in the mobile app for iPhone and Android. Cowork requires a Microsoft 365 Copilot license, from $21/mo billed annually on the Business plan or $30 per user per month paid yearly for enterprise, and is billed on top of that through usage-based billing in Copilot Credits. Microsoft calculates the price of each task from model use, context retrieval, tool calls and runtime, and publishes no fixed per-task price. For enterprise customers, usage-based billing stays off until an admin creates a spending policy, which can include per-user and per-group limits. Microsoft states that Cowork does not use customer data to train AI models and that it inherits the security, privacy and compliance protections of Microsoft Copilot. Microsoft announced general availability on June 16, 2026, saying more than half of the Fortune 500 was using Cowork, along with companies including Accenture, Avanade, Capital Group, Koch, Ooredoo Qatar and Zurich Insurance. Organizations that want Copilot across the Office apps for everyday questions and drafting can start with Microsoft 365 Copilot, and teams building their own agents use Microsoft Copilot Studio. Teams working mainly outside Microsoft 365 can compare Claude Cowork and ChatGPT Work. Current state Q4 2026: Cowork is generally available for work and school accounts and in preview for personal accounts. September 2026 added Claude Fable 5.1, GPT 6 Astra, an App skill in the Frontier program for building interactive apps, and editing of existing Office files in OneDrive and SharePoint. On September 25, 2026 Microsoft placed Cowork alongside Chat in the new Copilot Home, with Cowork billed in Copilot Credits.

Pricing

subscription · $21/mo annual

View pricing ↗

Segment

Business

Setup

moderate

Verified

Oct 3, 2026

Transparency

Partial

Contract

Monthly or Annual

Data training

Not Trained

Human in loop

Required

Capabilities

autonomousworkflow-builderschedulingcontent-creationdata-analysisno-codemicrosoft-teams

Pros & Limitations

Editorial assessment

Pros

  • ✓Carries out multi-step work across Outlook, Teams, Word, Excel, PowerPoint, OneDrive and SharePoint and returns finished files and messages, with scheduled and event-driven tasks that run without a new prompt each time.
  • ✓Extends through custom skills and Microsoft 365 App Store plugins, including Dynamics 365, Fabric IQ, Asana, Box, HubSpot, monday.com and Notion, and can complete browser tasks in Edge on the user's own device.
  • ✓Runs inside the Microsoft 365 tenant with the user's existing permissions, pauses for approval before sensitive actions, and gives admins spending policies, per-user limits and a tenant switch for Anthropic models.

Limitations

  • –Requires a Microsoft 365 Copilot license plus usage-based billing in Copilot Credits, and Microsoft publishes no fixed per-task price, so cost depends on the models, context, tools and runtime each task uses.
  • –Anthropic models are off by default for customers in the EU, EFTA and UK, and are not offered in GCC High, DoD or other sovereign clouds, so model choice varies by region and cloud.
  • –Browser tasks work only in Cowork on the web with Microsoft Edge installed and must be turned on by an admin, and the App skill for building apps is limited to the Frontier program.

Technical Details

Deployment
cloudwebdesktopmobile
Model architectureAuto model selection plus a user model picker: OpenAI GPT 5.6 Sol, GPT 5.6 Terra, GPT 6 Astra and GPT 5.5 (Frontier), and Anthropic Claude Opus 5, Sonnet 5 and Fable 5.1 as a Microsoft subprocessor, with Light to Max reasoning effort. Grounded in Work IQ over the user's Microsoft 365 data
Autonomous rateNo published autonomy rate. Cowork plans and runs multi-step tasks for minutes to hours, including scheduled and event-driven tasks, and pauses for user approval before sensitive actions such as sending email or posting in Teams.
Integrations
Microsoft OutlookMicrosoft TeamsMicrosoft WordMicrosoft ExcelMicrosoft PowerPointOneDriveSharePointMicrosoft EdgeDynamics 365Fabric IQAsanaBoxHubSpotmonday.comNotion
Security
SOC 2 Type IIISO 27001ISO 42001GDPRCCPAHIPAA

Similar agents

Rating

4.2/ 5
★★★★★

Editorial score

How we score this →

Recognition

Listed 2026
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Industries

FinanceLegalHealthcarePharma

Built for

B2BEnterpriseMid-marketAgencies

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