Adapt vs Viktor (2026)

Adapt

by Adapt

Viktor

by Zeta AI, Inc.

Pros

• ✓Works where teams already are: Slack (including a Slack app under the customer's own name and icon), the web app, a Chrome extension that can take browser actions, email, and iMessage or RCS texting.
• ✓A hosted MCP server (beta) with OAuth sign-in lets Claude Code, Codex, Cursor, VS Code and other MCP clients run an Adapt agent with full company context, and models can run on the customer's own keys at no markup.
• ✓SOC 2 Type II certified, with a stated commitment that customer data is never used to train AI models, an optional zero data retention mode on Managed, and natural-language policies that can require approval before named actions.

Limitations

• –Microsoft Teams is not listed among Adapt's surfaces or integrations, so organizations that do not use Slack rely on the web app, browser extension, email or text messaging, and Adapt's security page still marks granular role-based permissions as coming soon.
• –Managed pricing combines a per-user fee with metered sandbox compute, storage, memory and gateway model usage, which is harder to forecast than a flat subscription, and there is no free hosted tier.
• –The open-source edition is offered through a waitlist rather than as a public repository, and independent reviews are limited to a small number on G2.

Pros

• ✓Executes tasks end to end in a persistent cloud computer: Viktor queries Salesforce, Stripe, Google Ads, and GitHub in one run and delivers a finished PDF or dashboard, not text to copy-paste into another tool.
• ✓Lives natively in Slack, Microsoft Teams and Discord with a browser app as well, so teams interact with Viktor by @mention with no separate interface to adopt, and it installs in one click from the official Slack App Directory.
• ✓Publishes its own MCP server alongside 3,200+ native integrations, and every plan includes every integration and capability on workspace-based billing with no per-seat charge.

Limitations

• –Viktor holds SOC 2 Type 1, with Type II and ISO 27001 in progress and the SOC 2 report available under NDA.
• –Credits scale with task complexity rather than seats: a complex job can use 2,000 to 5,000 credits, unused plan credits roll over for one month, and optional automatic top-ups with a spend limit keep work running.
• –Self-serve plans are billed month to month, and invoicing and custom billing terms come with the Enterprise tier.